Express Lube Technician

Toyota Of Glendale; Fontana (CA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an Express Lube Technician to join their dynamic team. This entry-level role involves performing essential vehicle maintenance tasks, ensuring customer satisfaction through timely service, and maintaining a clean and organized work environment. Ideal candidates will possess a high school diploma or GED, a valid driver's license, and a willingness to learn. With a focus on teamwork and communication, this position offers a great opportunity to develop skills in the automotive field while delivering exceptional service. Join a company that values its employees and offers competitive benefits and a supportive work culture.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K

Health & Wellness Program

Company-Paid Vacation

Holidays

Qualifications

• High school diploma or GED required; automotive training is a plus.
• Strong communication and customer service skills are essential.

Responsibilities

• Perform routine maintenance and inspections on vehicles.
• Ensure timely oil and filter changes for customer satisfaction.
• Maintain cleanliness and organization in the shop area.

Skills

Customer Service Skills

Communication Skills

Problem-Solving Skills

Physical Dexterity

Automotive Knowledge

Education

High School Diploma or GED

Tools

Automotive Diagnostic Tools

Job description

Overview

The Express Lube Technician services vehicles as assigned by management following all established standards and procedures, which includes rotating tires, performing multi-point inspections, and changing automotive fluids. He or she checks the oil, tire pressure and condition, filters, windshield wiper fluid, power steering fluid, brake fluid, transmission and differential fluids, and engine coolant. We deliver the highest quality service while maintaining the highest level of customer satisfaction. The ideal candidate has a high school diploma or GED and at least one year of experience. Some automotive training and/or experience with automotive repair is a plus. An unrestricted driver's license and a clean driving record, along with strong physical dexterity and stamina to get the job done, are required. He or she must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world-class customer service. State-certified inspectors are a plus.

In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement, and company-paid vacation and holidays.

Responsibilities

• Ensure to have Lube Oil and Filter changed in a timely manner for ensured customer satisfaction.
• Check all fluids and maintenance-related parts and top-off or replace fluids or filters/parts as required.
• Perform routine service inspections or tests and complete standard maintenance jobs.
• Maintain cleanliness of vehicles while performing service or repairs.
• Ensure that required documentation is complete and is in compliance with regulations and standards.
• Follow all shop policy, procedure, safety, and environmental rules.
• Help maintain shop appearance and safety standards and ensure the shop runs in an efficient manner by performing duties such as inventory stocking and other general functions.
• Attend all staff meetings, trainings, and educational classes as required.
• Complete system diagnostics and full automotive troubleshooting and testing.
• Maintain an organized and neat shop area.
• Communicate directly with service advisors regarding the status of the service work as well as the estimated time for completion so that customers can be informed.
• Continuously learn new technical information and techniques in formal training sessions in order to stay informed with rapidly changing automotive technology.
• Demonstrate behaviors consistent with the Company's Values in all interactions with customers, coworkers, and vendors.
• Perform other duties as assigned.

Qualifications

• No experience necessary.
• Entry Level.
• Willing to learn.
• One year of relevant experience preferred.
• Knowledge of automotive servicing or repair highly desired.
• Unrestricted California driver's license and clean driving record.
• Able to drive both automatic and standard-transmission vehicles.
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
• Excellent interpersonal skills to interact professionally with customers, vendors, and staff.
• Safety and customer service oriented.
• Able to bend, kneel, squat, stand, and lift heavy objects as needed.
• Certification as a state inspector a plus.
• Professional appearance and work ethic.
• Automotive Interest.
• Self-motivated with solid work habits.
• Production standards once they have been trained.