Express Lube Consultant

Bergstrom Oshkosh Gm; Oshkosh (WI); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical Benefits

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Paid Time Off

401(k) with company match

Holidays

Wellness Program

Free Team Member Clinic

Employee Assistance Program

Referral Program

Career Development

Job summary

Bergstrom Oshkosh GM is seeking a Service Consultant to warmly greet guests, assess maintenance needs, and coordinate with technicians to deliver timely service. You will prepare repair orders with precision and ensure a first-class guest experience at every step.

The role emphasizes strong communication, multitasking in a busy shop, and maintaining organized workspaces. Automotive knowledge is a plus, with comprehensive training provided.

Qualifications

• Passion for providing exceptional guest service.
• Excellent communication and interpersonal skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Knowledge of automotive maintenance is a plus but not required; training is provided.

Responsibilities

• Greet guests promptly and warmly upon arrival.
• Review guests' maintenance needs and clearly explain recommended services.
• Prepare repair orders with accuracy and attention to detail.
• Communicate effectively with the service technicians to ensure timely service completion.
• Monitor the status of vehicles and keep guests informed throughout the process.
• Ensure an outstanding guest experience by addressing any questions or concerns.
• Maintain a clean and organized workspace to reflect Bergstrom’s standards of excellence.

Skills

Guest service

Communication

Interpersonal skills

Multitasking

Automotive knowledge

Job description

Express Lube Service ConsultantBergstrom GM of OshkoshAt Bergstrom Automotive, we’re proud to be Wisconsin’s largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you’re passionate about delivering outstanding service and growing your career, Bergstrom is the place for you! What You'll DoGreet guests promptly and warmly upon arrival.Review guests' maintenance needs and clearly explain recommended services.Prepare repair orders with accuracy and attention to detail.Communicate effectively with the service technicians to ensure timely service completion.Monitor the status of vehicles and keep guests informed throughout the process.Ensure an outstanding guest experience by addressing any questions or concerns.Maintain a clean and organized workspace to reflect Bergstrom’s standards of excellence.Schedule: Shifts ranging from Monday - Friday 7am - 6pm and Saturday 9am - 3pmAnnual pay averaging $50,000+ year based on $17.00/hour plus a monthly performance based bonuses. What We're Looking ForPassion for providing exceptional guest service.Excellent communication and interpersonal skills.Ability to multitask and stay organized in a fast-paced environment.Knowledge of automotive maintenance is a plus but not required; training is provided.Valid driver’s license and a clean driving record. Our Commitment to YouAt Bergstrom Automotive, we value our team members and are dedicated to providing a supportive and rewarding workplace. Here's what you can expect when you join our team:Competitive CompensationComprehensive Benefits: Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members)Generous Time Off: Two weeks of PTO starting on your first day (for full-time team members)Exclusive Discounts: Save on vehicles, service, and partsFinancial Security: 401(k) plan with company match (for full-time team members)Work-Life Balance: Paid holidays (for full-time team members)Wellness Support:Wellness ProgramFree Team Member ClinicAccess to a Free Health CoachEmployee Assistance ProgramTeam Recognition: Employee Referral ProgramCareer Development: Ongoing training and opportunities for growth and advancementAt Bergstrom Automotive, we are committed to fostering a culture where our team members thrive both personally and professionally. Join us and be a part of our dynamic, award-winning team!Join Wisconsin’s Largest and Most Award-Winning Automotive Group!Bergstrom Automotive, established in 1982 in Neenah, Wisconsin, has grown to become Wisconsin’s largest automotive group and a top 50 dealer in the United States. With over 2,300 team members across 40 dealerships representing 36 brands in Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton, we are proud to deliver exceptional guest experiences every day.Our team has been consistently recognized by Automotive News as the top dealership group to work for in Wisconsin and one of the best in the United States. We’ve also earned accolades such as Glassdoor’s “Best Places to Work” award and honors from the Better Business Bureau and Time Magazine.At Bergstrom Automotive, we are deeply committed to giving back to our communities, supporting local organizations such as Make-a-Wish, United Way, and Breast Cancer Research at the Medical College of Wisconsin.Join us and be part of a team dedicated to excellence, integrity, and making a difference both on and off the lot!