Express Lube Service Advisor

Bergstrom Green Bay Subaru; Ashwaubenon (WI); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Paid time off

Paid holidays

Wellness program

Free team member clinic

Job summary

Bergstrom Subaru of Green Bay is seeking a Service Lube Service Consultant to greet guests, review maintenance needs, and explain recommended services. You will prepare repair orders and coordinate with technicians to ensure timely completion while keeping guests informed.

The role emphasizes exceptional guest service, clear communication, and a well-organized workspace. Training is provided, with a Monday–Friday schedule and rotating Saturdays.

Qualifications

• Passion for providing exceptional guest service.
• Excellent communication and interpersonal skills.
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Greet guests promptly and warmly upon arrival.
• Review guests' maintenance needs and clearly explain recommended services.
• Prepare repair orders with accuracy and attention to detail.
• Communicate effectively with the service technicians to ensure timely service completion.
• Monitor the status of vehicles and keep guests informed throughout the process.
• Maintain a clean and organized workspace to reflect Bergstrom’s standards of excellence.

Skills

Customer service

Communication

multitask / organization

Job description

Bergstrom Subaru of Green Bay is seeking a Service Lube Service Consultant to greet guests, review maintenance needs, and explain recommended services. You will prepare repair orders and coordinate with technicians to ensure timely completion while keeping guests informed.

The role emphasizes exceptional guest service, clear communication, and a well-organized workspace. Training is provided, with a Monday–Friday schedule and rotating Saturdays.