Express Lube Advisor - Flexible Schedule & Commission

Meador Chrysler Dodge Jeep Ram; Fort Worth (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Job summary

Meador Chrysler Dodge Jeep Ram in Fort Worth, TX seeks an Express Lube Advisor to greet customers, assess maintenance needs, and offer clear service recommendations while delivering an outstanding customer experience. You will schedule express services, coordinate oil changes and inspections, and document work in the system.

You will work with technicians to ensure timely, high-quality service and promote maintenance programs to build lasting customer relationships.

Qualifications

• Valid driver's license with acceptable driving record.
• Experience in automotive service or customer-facing roles.
• Knowledge of routine maintenance such as oil changes and tire rotations.
• Ability to create and maintain repair orders and customer records.
• Comfort with computers, tablets, and dealership management systems.

Responsibilities

• Greet customers promptly and create a positive first impression in the service drive.
• Explain service recommendations, timelines, and costs clearly.
• Schedule express maintenance services, including oil changes, tire rotations, and multipoint inspections.
• Maintain regular contact with customers throughout the service process and ensure a seamless experience.
• Collaborate with technicians to ensure quality repairs and timely service completion.
• Document customer concerns, service requests, and completed work in dealership systems.
• Promote maintenance programs and customer satisfaction.

Skills

Customer service

Communication

Computer literacy

DMS

Education

High School diploma

Tools

DMS

POS system

Job description

Meador Chrysler Dodge Jeep Ram in Fort Worth, TX seeks an Express Lube Advisor to greet customers, assess maintenance needs, and offer clear service recommendations while delivering an outstanding customer experience. You will schedule express services, coordinate oil changes and inspections, and document work in the system.

You will work with technicians to ensure timely, high-quality service and promote maintenance programs to build lasting customer relationships.