Express Lube Advisor

Lithia Motors; Henderson (NV); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

401(k) Retirement Plan

Employee Stock Purchase Plan

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

Wellness Programs

Vehicle Purchase Discounts

Lithia Learning Center

Job summary

Henderson Hyundai Superstore, part of Lithia & Driveway, is hiring a Service Advisor to diagnose vehicle concerns, verify warranties, and prepare accurate repair estimates. You’ll bridge communication between customers and technicians and manage repair orders with transparent cost details.

The team emphasizes growth, collaboration, and exceptional customer experiences within a supportive culture. We offer comprehensive benefits and a competitive salary based on experience.

Qualifications

• High School graduate or equivalent is required.
• Demonstrated coachability and drive to grow in a service mindset.
• You should be dedicated to delivering exceptional customer service.

Responsibilities

• Diagnose and address customer vehicle concerns and verify warranties/service contracts.
• Serve as the communication bridge between customers and technicians.
• Write and process repair orders with customer approval and accurate entry.

Skills

Customer service

Communication

Teamwork

Adaptability

Education

High School diploma or equivalent

Job description

Dealership:L0541 Henderson Hyundai SuperstoreHenderson HyundaiExpress Lube AdvisorAt Henderson Hyundai, we don’t just offer a job—we build careers. We are a close-knit team dedicated to helping each other grow, excel, and achieve success. As a part of Lithia & Driveway (NYSE: LAD), we pride ourselves on our vibrant, supportive work environment.What We’re Looking for in You:Coachable & Driven to Grow—whether you want to be a lifelong Service Advisor or progress within the company, we want to help you succeedDedicated & Customer-Focused—you take pride in delivering exceptional service and owning the customer experienceTeam Player with a Positive Attitude—you thrive in a fun, dynamic environment and enjoy working together to achieve great resultsCompensation:Competitive Salary: Based on experience and qualificationsSalary is negotiable during the interview process, ensuring we find the right fit for both you and the company.Key Responsibilities:Diagnose and address customer vehicle concerns, verify warranties and service contracts, and develop accurate repair estimatesServe as the communication bridge between customers and technicians, ensuring a clear understanding of service needsWrite and process repair orders (RO), ensuring customer approval and accurate entry into the service databaseCalculate and communicate costs for materials, labor, and deductibles, maintaining transparent customer recordsWe offer best in class industry benefits:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsHigh School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.