Express Car Wash Team Member: Service & Upsell Pro

West-Coast-Convenience-LLC; Daly City (CA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Fuel discount program

Job summary

West Coast Convenience is seeking an Express Car Team Member to deliver exceptional customer service and support the car wash operations. You will help customers choose wash packages, upsell add-ons, and maintain a welcoming environment. A training program is provided to get you up to speed.

The role emphasizes teamwork, safety, and quick, clear communication with store management and customers in a fast-paced setting.

Qualifications

• Customer-facing role experience preferred.
• Ability to communicate clearly with management and customers.
• Basic math skills including making change.

Responsibilities

• Greet customers and assist with wash package selections.
• Upsell additional services and products, including subscriptions and upgrades.
• Keep car wash areas clean and safe, and monitor equipment for issues.

Skills

Customer service

Communication

English proficiency

Flexibility

Math basics

Punctuality

Heavy lifting

Ladder climbing

Emergency response

Weather resilience

Uniforms provided

Job description

West Coast Convenience is seeking an Express Car Team Member to deliver exceptional customer service and support the car wash operations. You will help customers choose wash packages, upsell add-ons, and maintain a welcoming environment. A training program is provided to get you up to speed.

The role emphasizes teamwork, safety, and quick, clear communication with store management and customers in a fast-paced setting.