Express Car Wash Associate — Customer Service & Quick Ops

West-Coast-Convenience-LLC; Adelanto (CA); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

Fuel discount 0.10 cents/gal

Fuel discount 0.30 cents/gal

Fuel discount 0.40 cents/gal

Maximum 20 gallons / 2 fills per week

Job summary

West Coast Convenience LLC is seeking an Express Car Team Member for its California locations. You will provide friendly, efficient service to customers, help select wash packages, and upsell add-ons while keeping the car wash area clean and safe.

You will monitor the wash system, perform basic maintenance tasks, and address customer questions promptly. The role requires 18+ and a flexible schedule, with training provided to succeed in a fast-paced environment.

Qualifications

• Must be 18+ years old to work.
• Able to lift up to 50 pounds.
• Ability to read, understand, and write in English.
• Flexible schedule required.
• Ability to work in various environments and weather.

Responsibilities

• Provide outstanding customer service by greeting customers, assisting with wash package selections, and addressing inquiries in a friendly and professional manner.
• Upsell and signup customers for additional services and products including car wash subscriptions, premium wash upgrades, and car care items.
• Maintain cleanliness and organization of the car wash tunnel and outside areas, ensuring all equipment, customer areas, and restrooms are tidy and operational.
• Monitor the operation of the automatic car wash system, performing basic troubleshooting and identifying potential malfunctions or issues.
• Perform routine maintenance on car wash equipment, such as checking fluid levels and cleaning components, to ensure optimal performance and efficiency.
• Resolve customer concerns or issues in a timely manner, escalating more complex problems to management when necessary.
• Adhere to safety protocols and company policies to ensure a safe environment for both customers and team members.
• Additional duties as required by the Team Leader to support store operations

Skills

Communication

Reading & Writing English

Punctuality

Team player

Problem solving

Job description

West Coast Convenience LLC is seeking an Express Car Team Member for its California locations. You will provide friendly, efficient service to customers, help select wash packages, and upsell add-ons while keeping the car wash area clean and safe.

You will monitor the wash system, perform basic maintenance tasks, and address customer questions promptly. The role requires 18+ and a flexible schedule, with training provided to succeed in a fast-paced environment.