Express Car Wash Team Member: Fast-Paced Service & Upsell

Loop Neighborhood; Oakley (CA); Hybrid; USD 21,000 - 25,000; Full time

Job summary

Loop Neighborhood is hiring for an Express Car Team Member in California. You will deliver exceptional customer service, help customers choose wash packages, upsell additional services, and keep the car wash clean and running smoothly.

You will operate and perform basic troubleshooting on car wash equipment, follow safety protocols, and support store operations. Training is provided to get you up to speed in this role.

Qualifications

• Must be able to work a flexible schedule.
• Ability to read and write in English.
• Strong interpersonal and communication skills.
• Willingness to learn car wash operations and safety procedures.
• Ability to lift up to 50 pounds and stand for extended periods.

Responsibilities

• Provide outstanding customer service by greeting customers and assisting with wash package selections.
• Upsell and signup customers for additional services and products.
• Maintain cleanliness and organization of the car wash tunnel and surrounding areas.
• Monitor the automatic car wash system and perform basic troubleshooting.
• Perform routine maintenance on car wash equipment and monitor fluid levels.
• Resolve customer concerns in a timely manner and escalate where needed.
• Adhere to safety protocols and company policies.
• Support store operations as needed by the Team Leader.

Skills

Customer service

Upselling

Communication skills

English fluency

Teamwork

Tools

Car wash equipment

Job description

Loop Neighborhood is hiring for an Express Car Team Member in California. You will deliver exceptional customer service, help customers choose wash packages, upsell additional services, and keep the car wash clean and running smoothly.

You will operate and perform basic troubleshooting on car wash equipment, follow safety protocols, and support store operations. Training is provided to get you up to speed in this role.