Express Car Wash Associate: Service, Upsell & Ops

West-Coast-Convenience-LLC; Oakley (CA); Sur place; USD 2 066 000 - 2 755 000; Plein temps

Avantages offerts par ce poste

Fuel discounts

Uniforms provided

Company training

Résumé du poste

West Coast Convenience is seeking an Express Car Team Member to deliver exceptional customer service, help customers choose wash packages, and upsell additional services while maintaining a clean, welcoming car wash environment.

You will assist with operating and troubleshooting the wash system, perform routine maintenance, and ensure safety standards are followed. Training is provided; a proactive, detail-oriented approach is valued.

Qualifications

• Must be able to work a flexible schedule
• Ability to read, understand and write in English
• Perform basic math and make change accurately
• Be on time and fulfill scheduled shifts per attendance policies
• Able to lift up to 50 pounds and climb ladders as needed
• Remain calm and follow procedures during emergencies
• Tolerate exposure to gasoline fumes and cleaning products
• Work in various environments and weather conditions
• Uniforms provided and worn while on shift

Responsabilités

• Provide outstanding customer service by greeting customers and assisting with wash package selections
• Upsell and signup customers for additional services and products
• Maintain cleanliness and organization of the car wash tunnel and surrounding areas
• Monitor automatic car wash system and perform basic troubleshooting
• Perform routine maintenance on car wash equipment
• Address customer concerns and escalate complex issues when needed
• Adhere to safety protocols and company policies
• Support store operations as directed by the Team Leader

Connaissances

Customer service

Communication

Upselling

Teamwork

Punctuality

Physical stamina

Description du poste

West Coast Convenience is seeking an Express Car Team Member to deliver exceptional customer service, help customers choose wash packages, and upsell additional services while maintaining a clean, welcoming car wash environment.

You will assist with operating and troubleshooting the wash system, perform routine maintenance, and ensure safety standards are followed. Training is provided; a proactive, detail-oriented approach is valued.