Express Car Wash: Customer Experience Associate

Gate; Jacksonville (FL); On-site; USD 24,000 - 34,000; Full time

Job summary

Gate in Jacksonville, FL is seeking a Customer Service Associate to provide a safe, friendly experience for guests and to facilitate efficient vehicle processing through the car wash. The role emphasizes guest questions, prompt assistance, and maintaining cleanliness across the facility.

The position requires 16+ years of age, ability to pass screenings, and a flexible schedule including weekends and holidays.

Qualifications

• Must be a minimum of 16 years old.
• Must successfully complete a pre-employment drug screening and background check.
• Must be able to work a flexible schedule, including weekends, holidays and split shifts.
• Must be able to speak, read, write, and comprehend English to communicate effectively.
• Must be detail-oriented and have strong organizational skills.
• Must be able to stand for extended periods and lift up to 50 pounds.

Responsibilities

• Provide excellent customer service with prompt assistance and a friendly demeanor.
• Facilitate fast vehicle processing through the car wash following procedures.
• Maintain cleanliness and organization of the facility, restrooms, floors and storage areas.
• Operate Express Wash kiosks, credit card machines, and POS systems.
• Learn basic maintenance on car wash equipment and assist as directed.

Skills

Customer service excellence

Communication skills

Detail oriented

Team player

Multitasking

Tools

POS system

Express Wash kiosk

Credit card processing

Job description

Gate in Jacksonville, FL is seeking a Customer Service Associate to provide a safe, friendly experience for guests and to facilitate efficient vehicle processing through the car wash. The role emphasizes guest questions, prompt assistance, and maintaining cleanliness across the facility.

The position requires 16+ years of age, ability to pass screenings, and a flexible schedule including weekends and holidays.