Express Auto Service Advisor — Fast, Friendly Vehicle Care

woodhouse; Blair (NE); On-site; USD 44,083,000 - 71,635,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Disability Insurance

401K Plan

Paid Time Off

Paid Holidays

Bereavement Pay

Employee Assistance Program

Referral Bonuses

Employee Discounts

Growth Opportunities

Tuition Assistance

Woodhouse University

Manufacturer Training

Job summary

Woodhouse Auto Family in Blair, NE is seeking an Express Auto Service Advisor to be the primary contact for customers seeking quick, routine maintenance. You will identify customer needs, recommend services, and maintain clear communication throughout the service process.

Responsibilities include greeting customers, documenting issues, explaining care and costs, and ensuring a smooth service experience with accurate estimates and timely updates.

Qualifications

• Must be at least 18 years old.
• Valid Driver's License with acceptable driving record.

Responsibilities

• Greets customers in a timely, friendly manner and gathers vehicle information.
• Writes up customer vehicle problems clearly on repair orders.
• Advises customers on car care and manufacturer specifications.
• Inspects vehicles for body work needs and provides estimates.
• Prepares complete written cost estimates for labor and parts.
• Maintains communication with customers regarding progress and changes.
• Explains completed work and charges to customers.
• Keeps service area and waiting area clean.

Job description

Woodhouse Auto Family in Blair, NE is seeking an Express Auto Service Advisor to be the primary contact for customers seeking quick, routine maintenance. You will identify customer needs, recommend services, and maintain clear communication throughout the service process.

Responsibilities include greeting customers, documenting issues, explaining care and costs, and ensuring a smooth service experience with accurate estimates and timely updates.