Express Adjuster

Kemper Corporation; McAllen (TX); On-site; USD 26,000 - 43,000; Full time

Benefits offered by this job

Health and dental plans

401(k) match

Tuition assistance

Paid time off

Employee discounts

Job summary

Kemper Corporation in McAllen, TX is seeking an entry-level Claims Adjuster to handle intake, investigation, valuation, and settlement within authority. You will gather statements, reserve exposures, and deliver Best in Class customer service to agents and customers.

The role requires a high school diploma or GED, 6 months claims experience or 2+ years college, and Spanish bilingual is preferred. Proficiency in Word/Excel/PowerPoint/Outlook and an insurance license as needed is required.

Qualifications

• High School Diploma or GED required.
• 6+ months of entry level claims handling or 2+ years of college degree may substitute.
• Bilingual Spanish preferred.
• Must obtain and maintain a valid insurance adjuster license as needed by location.
• Strong commitment to delivering outstanding customer service.
• Experience in non-standard auto is a plus.
• Proficient in Word, Excel, PowerPoint and Outlook.

Responsibilities

• Handle intake, investigation, valuation, exposure and settlement within authority.
• Ensure claims are concluded promptly and equitably per policy terms.
• Take statements from insureds, claimants and witnesses.
• Maintain timely and accurate loss reserves.
• Provide Best in Class Customer Service to Kemper customers.

Skills

High School Diploma or GED

Claims handling experience

Bilingual Spanish

Insurance license (where required)

Customer service mindset

Non-standard auto experience

Verbal and written communication

MS Office

Education

High School Diploma or GED

Tools

Word

Excel

PowerPoint

Outlook

Job description

Location(s) Birmingham, Alabama, Doral, Florida, McAllen, Texas, P&C-Butterfield Road-Downers Grove-IL-AAC

Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

Position Responsibilities

• Responsible for the intake, investigation, valuation, establishment of exposure and settlement of assigned claims within a stipulated monetary authority.
• Ensures that all assigned claims are concluded promptly, equitably, and economically within the provisions of the policy contract and in accordance with the damages presented.
• Take statements from insureds, claimants, and witnesses to investigate losses.
• Timely and accurately reserving exposures.
• Delivers the Best in Class Customer Service experience to all internal, external, current, and prospective Kemper customers.

Position Qualifications

• High School Diploma or G.E.D required.
• Minimum 6 months of entry level claims handling/claims intake experience is required OR 2+ year college degree can be substituted in lieu of experience.
• Bilingual Spanish preferred.
• Must obtain and maintain a valid insurance adjuster’s license as needed based on location and claim assignment for states that require a staff adjuster to be licensed.
• A passion for delivering outstanding customer service to agents and customers.
• Experience in non-standard auto a plus.
• Excellent verbal, written, interpersonal, and organizational skills with a team-oriented approach are necessary.
• Basic computer skills in Word, Excel, Power Point, and Outlook are essential.

McAllen and Birmingham required.

When determining candidate offers, we consider experience, skills, education, certifications and geographics location among other factors.

The range for this position is $18.56 to $31.46.

This job is also eligible for our Kemper benefits package (Medical, Dental, Vision, PTO, 401k, etc.).

Benefits

• Qualify for your choice of health and dental plans within your first month.
• Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.
• Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.
• Contribute to your community through United Way and volunteer programs.
• Balance your life with generous paid time off and business casual dress.
• Get employee discounts for shopping, dining and travel through Kemper Perks.

Benefits eligibility may vary based on position classification, scheduled hours, work location, temporary or contingent status, independent contractor status, SkillBridge participation, and applicable plan terms.

Kemper at a Glance

The Kemper family of companies is one of the nation’s leading specialized insurers. With approximately $12 billion in assets, Kemper is improving the world of insurance by providing affordable and easy-to-use personalized solutions to individuals, families and businesses through its Kemper Auto and Kemper Life brands. Kemper serves over 4.4 million policies, is represented by approximately 24,100 agents and brokers, and has approximately 7,000 associates dedicated to meeting the ever-changing needs of its customers.

Alliance United Insurance Company is not rated.

We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V Eligible employees may enjoy benefits such as:

EEO Statements

Kemper is proud to be an equal opportunity employer.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations wherewe operate.

We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.

Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.