Export Specialist - Ocean

Crane Worldwide Logistics LLC; Houston (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Paid Time Off

Medical benefits

Dental benefits

Vision benefits

Tuition Reimbursement

Recognition program

Volunteer time off

Employee Discounts

Wellness incentives

Sales commission potential

Job summary

Crane Worldwide Logistics LLC is seeking an Export Specialist in Houston to manage shipments and related activities for assigned accounts. You will interact daily with customers, carriers and potential clients, ensuring quality service in a fast-paced environment.

The role emphasizes proactive communication, accuracy in documentation, and collaboration with internal teams to optimize freight movement and meet customer requirements.

Qualifications

• Knowledge of the Import/Export industry preferred.
• Interpersonal skills to communicate with customers and internal personnel.
• Ability to work in a fast-paced environment.
• Career oriented, hardworking, quick learner with good recall.

Responsibilities

• Prepare documentation, dock receipts, bills of lading, export declarations.
• File SEDs (Shippers Export Declarations).
• Track and trace cargo to ensure proper movement and delivery.
• Provide accounting with correct billing information.
• Communicate with customers on freight disposition, routing, dispatching and rates.
• Coordinate with vendors regarding shipment dispatch, routing, pricing and rates.
• Communicate with other branches and agents for customer satisfaction and service execution.
• Seek the most profitable shipment mode meeting customer requirements.

Skills

Import/Export knowledge

Communication skills

Fast-paced environment

Attention to detail

Customer service

Education

High School Diploma or GED

Job description

The Export Specialist is responsible for processing shipments and all related activities for an assigned base of accounts. The individual will have contact with customers, carriers and potential customers on a daily basis. He/she must be proactive in providing quality customer service and have the ability to handle pressure and responsibility in a fast pace environment, in a timely and affective manner. The successful candidate must have good customer service skill and handle dual task. Being proactive in providing quality customer service is a must.

Essential Job Functions

• Prepare documentation, dock receipts, bills of lading, export declarations.
• File SED's (Shippers Export Declarations)
• Track and trace cargo as necessary to insure proper movement and delivery.
• Provide accounting department with proper and correct billing information.
• Communicate with customers regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
• Communicate with vendors/suppliers regarding shipment dispatch, routing, pricing, and rates.
• Communicate & correspond with other Company branches and agents for customer satisfaction and ensure excellent service execution.
• Seek the most profitable mode of shipment yet meet customer's requirement for the movement of freight.

Other Skills & Abilities

• Knowledge of the Import/Export industry preferred.
• Interpersonal skills necessary to communicate (verbally and intuitively) effectively with both customers and internal personnel.
• The ability to work in a fast-paced environment.
• Must be career oriented, hardworking, quick learner and have excellent recall for past events/situations/numbers.
• Strong knowledge of personal computers Education and Experience

Physical Requirements

• Talking, hearing and using hands to operate computer equipment
• Vision abilities required by this job include close vision and the ability to adjust focus
• Job may require extended sitting or standing, use of standard office equipment.

Education & Experience

• High School Diploma or GED required.
• Two to three years related experience
• At least one year industry experience preferred.

WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use

Excellent Medical, Dental and Vision benefits

Tuition Reimbursement for education related to your job

Employee Recognition and Rewards Program

Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities

Employee Discounts

Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Potential to earn a strong commission based on your sales ability

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

More Information: http://www.dhs.gov/e-verify

Company benefits are contingent upon meeting eligibility requirements and plan conditions.