Export Operations Manager

Storm Search LLC.; Los Angeles (CA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

401(k) Safe Harbor with 3% company con

tribution

Job summary

Storm Search LLC. is seeking an experienced Export Operations Manager for their Los Angeles office. In this role, you will lead a high-performing export team managing international shipments across air, ocean, and intermodal environments.

Your hands-on leadership will ensure compliance and high service standards, including managing critical cargo and complex service issues. Ideal candidates will have 7+ years of freight forwarding experience and strong knowledge of international export

Qualifications

• 7+ years of freight forwarding export operations experience required.
• Prior experience in a team lead or management role required.
• Strong knowledge of international air/ocean export processes.

Responsibilities

• Lead and support export operations team performance and daily shipment execution.
• Manage end-to-end international export processes from booking through delivery.
• Act as escalation point for complex shipments and service issues.

Skills

Freight forwarding experience

Leadership skills

Customer service

Problem-solving skills

International export processes

Tools

CargoWise

Job description

Export Operations Manager – International Air & Ocean Freight

Los Angeles, CA (Secondary Location: Baltimore, MD)

Who We Are

Our client is an international freight forwarder specializing in complex air and ocean export operations, including time-critical, regulated, and government-related cargo. They operate across air, ocean, and intermodal transportation with a strong focus on compliance, operational excellence, and service reliability.

They are seeking an experienced Export Operations Manager to lead a high-performing export team handling international shipments across air, ocean, and intermodal environments. This is a hands‑on leadership role in a fast-paced global logistics environment.

The Role

This is a working leadership position where you will manage people, processes, and performance while also stepping into shipments and escalations when needed to ensure seamless execution and customer satisfaction. You will own end‑to‑end international export operations, ensuring compliance, efficiency, and high service standards across all shipments.

What You’ll Do

• Lead and support export operations team performance and daily shipment execution
• Manage end-to-end international export processes from booking through delivery
• Act as escalation point for complex shipments and service issues
• Ensure compliance with ITAR and other regulated cargo requirements
• Coordinate air, ocean, and intermodal export movements
• Support team development, training, and workflow optimization
• Maintain strong communication with clients, vendors, and internal teams
• Track operational KPIs and reporting

What We’re Looking For

• 7+ years of freight forwarding export operations experience required
• Prior experience in a team lead or management role required
• Strong knowledge of international air/ocean export processes
• Hands‑on experience with ITAR or regulated cargo
• Experience in high‑volume, fast‑paced export environments
• Strong customer service and problem‑solving skills
• CargoWise experience strongly preferred

This is an on‑site role based in either Baltimore, MD or Los Angeles, CA. Candidates must currently reside within commuting distance of one of these locations. Relocation assistance and visa sponsorship are not available.

• Medical, Dental, and Vision coverage
• 401(k) Safe Harbor with 3% company contribution