Expo & Food Runner - Fast, Friendly Kitchen Liaison

Wet Willie's; Austin (TX); On-site; USD 2,066,400 - 2,755,200; Full time

Job summary

Wet Willie's is seeking a food runner/expo who will serve as the liaison between the front-of-house staff and kitchen to ensure correct preparation and prompt delivery of all guests’ meals.

You will maintain a friendly, courteous demeanor, keep work areas clean and organized, and be prepared to restock supplies and handle closing duties as needed.

Qualifications

• High School graduate or equivalent preferred.
• Must be 18 years of age or older.
• Ability to work flexible shifts including nights, weekends and holidays.
• Ability to work in a fast-paced environment.
• Courteous, friendly and professional demeanor.
• Able to pass quizzes, tests and workbook assignments.

Responsibilities

• Be the liaison between FOH and kitchen to ensure correct and timely food delivery.
• Maintain friendly, courteous temperament and a neat, professional image.
• Know and perform all food plating and delivery procedures.
• Keep areas clean and organized and restock supplies as needed.
• Ensure all orders are correct and garnishes are prepared as required.
• Load trays and prebuss when delivering food and beverages.
• Discuss any problems with the manager and perform closing duties.
• Keep supervisor informed of all issues.

Skills

Flexible shifts

Menu literacy

Courteous demeanor

Professional appearance

Education

High School graduate or equivalent

18+ years old

Job description

The primary objective of the expo/food runner is to be the liaison between the FOH staff and kitchen, and to ensure that food is made correctly and carried out to the Guests promptly.

Essential Functions

• Maintains friendly, courteous temperament and a neat, clean professional image.
• Maintains a favorable working relationship with all employees and purveyors to establish a cooperative environment.
• Has complete menu knowledge. Know and consistently perform all procedures for food plating and delivery.
• Keeps all working areas clean and organized.
• Restocks necessary supplies and brings all areas up to standard.
• Ensures all orders are correct.
• Garnishes food.
• Loads trays.
• Prebusses when delivering food and beverages.
• Discusses problem areas with manager.
• Performs open, shift change and/or closing duties.
• Keeps immediate supervisor promptly and fully informed of all problems.

Requirements

Servers are required to take care of guests are taken care of with 100% compliance to state and federal law as well as company standards.

Qualification Standards

• High School graduate or equivalent preferred
• Must be 18 years of age or older
• Ability to work flexible shifts including, nights, weekends, and holidays
• Ability to work in a fast pace environment
• Must have a courteous, friendly and professional demeanor
• Must be able to pass all quizzes, tests and complete all workbook assignments.
• Must be neatly dressed and well groomed in clean, company approved attire.
• Must be able to read menus.
• Stands and walks during 6-8 hour shift; Reaches, bends, stoops and wipes.
• May be required to carry trays or supplies (10-30 lbs.)