Expo (Food Expeditor)

White-Mountain-Hotel-and-Resor; Conway (NH); On-site; USD 36,000 - 48,000; Full time

Job summary

White Mountain Hotel & Resort - Ledges Restaurant & Tullamore Tavern is seeking an Expo (Food Expeditor) to coordinate the flow of food from the kitchen to dining room, ensuring accuracy, presentation, and timely delivery to guests.

The ideal candidate will be organized, detail-oriented, and capable of thriving in a fast-paced restaurant environment while upholding our high standards of service.

Qualifications

• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize during busy service periods.
• Excellent communication and teamwork skills.
• Dependable, punctual, and committed to guest service.

Responsibilities

• Coordinate the flow of food from kitchen to dining room, ensuring timely delivery.
• Review dishes for proper presentation, portioning, temperature, and dietary requests.
• Verify ticket accuracy, including modifications and allergies.
• Communicate with chefs, cooks, servers, and runners to maintain smooth service.
• Organize and prioritize food tickets to coordinate courses and timing.
• Direct food runners and servers to deliver orders to tables.
• Monitor ticket times and address delays or service issues.
• Maintain a clean, organized expo station and support other restaurant duties.

Skills

Organizational skills

Attention to detail

Multitasking

Communication

Teamwork

Job description

Expo (Food Expeditor)

White Mountain Hotel & Resort - Ledges Restaurant & Tullamore Tavern

Department: Food & Beverage
Reports To:Food & Beverage Director
Position Type: Full-Time / Part-Time

Position Summary

The Expo (Food Expeditor) plays a critical role in ensuring a smooth and efficient dining experience by serving as the primary communication link between the kitchen and front-of-house service team. This position is responsible for coordinating food orders, ensuring accuracy and presentation, and maintaining the timely delivery of meals to guests.

The ideal candidate is organized, detail-oriented, and able to remain calm and focused in a fast-paced restaurant environment while maintaining the high standards of service expected at the White Mountain Hotel & Resort.

Essential Duties & Responsibilities

• Coordinate the flow of food from the kitchen to the dining room, ensuring orders are delivered accurately and promptly.
• Review completed dishes for proper presentation, portioning, temperature, and adherence to guest requests.
• Verify that all items on a ticket are prepared correctly, including modifications, allergies, and dietary restrictions.
• Communicate effectively with chefs, cooks, servers, and food runners to maintain efficient service.
• Organize and prioritize food tickets to ensure proper timing and coordination of courses.
• Ensure meals for the same table are delivered together whenever possible.
• Assist with garnishing, finishing touches, and preparing plates for service as directed by the culinary team.
• Direct food runners and servers in delivering completed orders to the appropriate tables.
• Monitor ticket times and proactively address delays or potential service issues.
• Maintain a clean, organized, and properly stocked expo station throughout each shift.
• Assist with food running and other restaurant duties as needed.
• Follow all food safety, sanitation, and resort operating standards.
• Support a positive, professional, and team-oriented working environment.

Qualifications & Skills

• Previous restaurant or food service experience preferred, but not required.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize effectively during busy service periods.
• Excellent communication and teamwork skills.
• Ability to work efficiently under pressure while maintaining a positive attitude.
• Basic understanding of food preparation, menu items, and common dietary restrictions.
• Dependable, punctual, and committed to providing exceptional guest service.
• Availability to work evenings, weekends, and holidays as needed.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift and carry up to 30 pounds.
• Ability to work in a fast-paced environment with exposure to kitchen heat and activity.
• Ability to bend, reach, and move safely throughout kitchen and dining areas.