Expert Systems Engineer

MediSolution; Northern (KY); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Remote work

Travel up to 20%

Job summary

MediSolution seeks an Expert Systems Engineer to manage and optimize healthcare IT infrastructure in a remote USA setting. You will design, implement, and support complex systems, and collaborate with clients and cross-functional teams.

Ideal candidates have 5–7 years of relevant experience, strong SQL Server, Power BI, Databricks skills, and a passion for automation, REST APIs, and observability platforms. Travel up to 20% and clear communication are required.

Qualifications

• 5–7 years of relevant experience, including 2–3 years at a senior level or equivalent.
• Strong experience with SQL Server, Power BI, and Databricks.
• Experience supporting production infrastructure and troubleshooting complex technical issues.
• Strong understanding of systems, databases, applications, monitoring, and performance management.
• Excellent verbal and written communication skills with the ability to present technical information clearly to technical and non-technical audiences, including executives.

Responsibilities

• Manage, monitor, maintain, and support infrastructure and application environments.
• Install, configure, upgrade, and troubleshoot hardware, software, operating systems, databases, and applications.
• Partner with Operations on patches, updates, antivirus, maintenance, and system health.
• Monitor system performance, conduct health checks, and support capacity planning and optimization.
• Identify root causes of recurring issues and implement solutions to prevent reoccurrence.
• Own assigned projects and tasks, communicate progress and risks, and proactively escalate scope or schedule concerns.
• Serve as a primary technical resource in project meetings and drive technical initiatives to successful completion.
• Work directly with clients and internal stakeholders, including presenting technical information to groups and executive-level audiences.
• Standardize and automate processes and monitoring using scripting and automation technologies.
• Follow change management procedures and maintain technical and system design documentation.
• Document issues and resolutions and contribute to continuous process and technical improvement.

Skills

SQL Server

Power BI

Databricks

Scripting & Automation

Technical communication

Problem solving

Tools

.NET

REST APIs

AppDynamics

LogicMonitor

OpenTelemetry

Job description

## Expert Systems EngineerApply: New Jersey, United States: Full time: Posted Today: R0045715**Expert Systems Engineer****Location:** Remote – USA **Travel:** Up to 20%**Key Responsibilities*** Manage, monitor, maintain, and support infrastructure and application environments.* Install, configure, upgrade, and troubleshoot hardware, software, operating systems, databases, and applications.* Partner with Operations on patches, updates, antivirus, maintenance, and system health.* Monitor system performance, conduct health checks, and support capacity planning and optimization.* Identify root causes of recurring issues and implement solutions to prevent reoccurrence.* Ensure technical deliverables meet quality standards and required peer/stakeholder reviews are completed.* Own assigned projects and tasks, communicate progress and risks, and proactively escalate scope or schedule concerns.* Serve as a primary technical resource in project meetings and drive technical initiatives to successful completion.* Work directly with clients and internal stakeholders, including presenting technical information to groups and executive-level audiences.* Standardize and automate processes and monitoring using scripting and automation technologies.* Follow change management procedures and maintain technical and system design documentation.* Document issues and resolutions and contribute to continuous process and technical improvement.**Required Qualifications*** 5–7 years of relevant experience, including 2–3 years at a senior level or equivalent.* Strong experience with **SQL Server, Power BI, and Databricks**.* Experience supporting production infrastructure and troubleshooting complex technical issues.* Strong understanding of systems, databases, applications, monitoring, and performance management.* Excellent verbal and written communication skills with the ability to present technical information clearly to technical and non-technical audiences, including executives.* Comfortable working directly with clients and cross-functional teams.* Strong problem-solving, analytical, organizational, and decision-making skills.* Experience with scripting, automation, technical documentation, and change management.**Preferred Qualifications*** Healthcare technology or hospital IT experience.* Development experience with **.NET and REST APIs**.* Experience with **AppDynamics, LogicMonitor**, or other monitoring/observability platforms.* Experience with **OpenTelemetry**.* Cloud infrastructure or modern data platform experience.* Relevant certifications such as **GIAC, ITIL, or MCSE**.**Working Arrangements*** Standard work week or as defined by assignment requirements.* Primarily remote or office-based.* May require after-hours, on-call, and holiday support, particularly during month-, quarter-, and year-end periods. PTO may be limited during peak business periods.* Up to 20% travel may be required.**Physical Requirements****Regularly:** Sitting, standing, walking, reaching, talking, hearing, vision, and keyboard use.**Occasionally:** Climbing/balancing and stooping/kneeling/crawling.