## IDCS Systems EngineerApply: Piscataway, NJ USA: Full time: Posted Today: JR3006# **About Us****Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.****Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:*** **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.*** **Continuous professional growth and leadership opportunities.*** **Health, wellness, and financial benefits to offer peace of mind to you and your family.*** **World-class facilities and the technology you need to thrive – in our offices or yours.**# **Job Summary**The IDCS Systems Engineer will be a highly skilled and motivated individual with extensive experience in Linux, networking, scripting, and data center technologies. This role involves developing custom scripts to automate processes, supporting large-scale deployment of systems, networks, and solutions, and ensuring effective communication throughout the project lifecycle. The Systems Engineer will analyze, configure, deploy, and validate complex hardware solutions within customer-defined architectures. The ideal candidate will demonstrate strong problem-solving, technical troubleshooting, and communication skills to enhance system efficiency and address application performance issues. This position will work as a senior member of a team of engineers reporting to an Engineering Manager at the Data Center Factory (DCF) in Piscataway, NJ.**Role Description*** Install, configure, validate, and troubleshoot data center hardware and software with proficiency.* Maintain internal infrastructure, network, and automation environments, including advanced debugging and troubleshooting of connectivity issues.* Develop and maintain scripts for complex system automation tasks to perform hardware configuration and verification.* Engage in learning new systems, technologies, and software as required by the business.* Develop procedures for automated builds and configuration of prototypes and first article builds, while creating documented processes for use within the production environment.* Assist team members in troubleshooting and improving the design of automation, information, and operational support systems.* Quickly and efficiently diagnose complex error messages to identify and resolve hardware and/or software issues.* Collaborate with internal Project Management and Quality Control teams to determine integration requirements, expectations, and timelines.* Recognize when issues need to be escalated to Senior Systems Engineers or IT.* Demonstrate reliability and accountability by seeing tasks through to completion.**Behaviors and Competencies*** Initiative: Proactively seeks out challenges, initiates projects, and contributes innovative ideas.* Critical Thinking: Applies critical thinking skills to complex problems, identifies logical and illogical reasoning, and makes strategic decisions.* Problem-Solving: Proactively identifies potential problems, initiates preventive measures, and proposes innovative solutions.* Teamwork: Leads teams effectively by facilitating cooperation, sharing information, and ensuring all team members can contribute to their full potential.* Self-Motivation: Proactively seeks out challenges, pursues self-development opportunities, and contributes innovative ideas to support personal and professional growth.* Communication: Effectively communicates complex ideas and information to diverse audiences and facilitates communication between others.* Technical Troubleshooting: Proactively identifies potential technical issues, initiates preventive measures, and contributes innovative solutions.* Documentation: Develops comprehensive documentation standards, implements best practices, and ensures documentation supports operational efficiency.* Time Management: Consistently manages time effectively, balances multiple priorities, and meets deadlines.* Organization: Effectively coordinates multiple projects, delegates tasks when appropriate, and utilizes advanced organizational tools and methods.**Skill Level Requirements****Intermediate Level (5+ Years of Hands-On Experience)*** Ability to write, debug, and maintain code in scripting and programming languages such as Microsoft PowerShell, Bash, and Python to automate tasks and develop software solutions.* Ability to work in CLI-based environments.* Expertise in installing, maintaining, and troubleshooting BIOS firmware and device drivers to ensure optimal system functionality and performance.* Experience installing, configuring, and maintaining Linux-based operating systems preferred.* Advanced networking knowledge, including OSI network layers, TCP/IP, DHCP, DNS, and routing.* Extensive experience within a data center environment and associated server, storage, and networking infrastructure.* Motivated, disciplined, and capable of producing quality results under pressure.* Exceptional problem-solving abilities and the capability to address complex, multi-disciplinary technical challenges.* Ability to work independently with minimal direction while contributing effectively as part of a team.* Ability to multitask while maintaining strong attention to detail.* Willingness to obtain certifications as needed.* Ability to share knowledge and mentor team members when appropriate.**Preferred Qualifications*** Bachelor's degree in Computer Science, Information Technology, or related field experience.* Minimum of 5 years of experience in Systems Engineering and Tier 2/Tier 3 IT Support, with a proven track record of successfully completing complex projects.* Minimum of 5 years of experience installing, configuring, and troubleshooting servers, switches, routers, firewalls, and other data center appliances.* Extensive experience with infrastructure automation tools such as xCAT, Ansible, Chef, or similar technologies.* Experience working with RESTful APIs.* Certifications such as RHCE, CCNA, VCP, or other technology-related credentials are preferred but not required.* Work-related travel up to 15% as needed.* Ability to move or lift up to 50 lbs.* Ability to work flexible hours as business needs require.**Other Requirements*** Preferred Working Schedule, Monday through Friday, on-site at the Piscataway, NJ facility: + 11:00 AM - 8:00 PM, or + 7:00 AM - 4:00 PM#LI-DM7The salary range for this position is $90,000 - $140,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.