Expert Opportunity - Operations Excellence Manager ($70/hr, up to $1,400/week)

Ethos; United States; Remote; GBP 62,000 - 92,000; Part time

Job summary

Ethos is seeking experienced operations excellence managers to help train their AI model on professional documents, spreadsheets, and slide decks. Fully remote, offering flexible 5-20 hours per week and an ASAP start. Compensation is $70/hour.

You will create, evaluate, and refine capacity planning models, SOP playbooks, workflow process maps, inventory forecasting spreadsheets, and business cases, emphasizing accuracy and strong written communication across core workflows.

Qualifications

• Proven track record managing capacity planning models, inventory forecasting spreadsheets, or workflow process maps in a fast-paced operations environment.
• Experience authoring standard operating procedure playbooks and process improvement business cases that measurably reduced cost or cycle time.
• Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail.

Responsibilities

• Create, evaluate, and refine AI-generated documents, spreadsheets, and slide decks across core workflows: capacity planning models, SOP playbooks, workflow process maps, inventory forecasting spreadsheets, business cases, and readiness checklists.
• Develop capacity planning models, SOP playbooks, workflow process maps, and associated forecasting/spreadsheet artifacts to support operational readiness.
• Maintain high accuracy and clear written communication in all deliverables.

Skills

Capacity planning

Process improvement

SOP playbooks

Document craftsmanship

Written communication

Attention to detail

Job description

About This Opportunity

We're working with a leading foundational AI lab to find experienced operations excellence managers who can help train their latest language model on professional document, spreadsheet, and slide deck tasks.

We're looking for operations excellence managers with 4+ years in operations management, capacity planning, or continuous process improvement to create, evaluate, and refine AI-generated documents, spreadsheets, and slide decks across core workflows: capacity planning models, standard operating procedure playbooks, workflow process maps, inventory forecasting spreadsheets, process improvement business cases, and operational readiness checklists.

Compensation: $70/hour

Commitment: Flexible, 5-20 hours per week (or more if desired)

Location: Fully remote, work on your own schedule

Start date: ASAP

Qualifications

• Proven track record managing capacity planning models, inventory forecasting spreadsheets, or workflow process maps in a fast-paced operations environment
• Experience authoring standard operating procedure playbooks and process improvement business cases that measurably reduced cost or cycle time
• Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail

About Ethos

Ethos is a new expert network built by a McKinsey/SoftBank/DeepMind team and backed by world-leading investors like General Catalyst. We connect experts with investors and consultancies for paid expert calls, speaking engagements, and advisory opportunities.

Key Requirements

• Proven track record managing capacity planning models, inventory forecasting spreadsheets, or workflow process maps in a fast-paced operations environment
• Experience authoring standard operating procedure playbooks and process improvement business cases that measurably reduced cost or cycle time
• Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail