Experiential Venue Ops Leader — Flexible Schedule

RPM Raceway; Stamford, Northern (CT, KY); Hybrid; USD 70,000 - 110,000; Full time

Job summary

RPM Raceway in Stamford, CT is seeking an Assistant General Manager to partner with the General Manager in daily operations across front-of-house, events, and facility management.

You will lead and develop teams, ensure guest satisfaction, safety, and cleanliness, and drive revenue through strong operational execution and events support. Flexibility to work nights, weekends, and holidays is required.

Qualifications

• Proven leadership experience in hospitality, entertainment, or high-volume operations.
• Strong ability to coach and motivate teams in a fast-paced environment.
• Operational mindset with a focus on efficiency, accountability, and guest satisfaction.
• Flexible schedule, including nights, weekends, and holidays.

Responsibilities

• Support overall venue operations, including staffing, scheduling, and service execution
• Lead, coach, and develop team members across departments
• Ensure a high standard of guest experience, safety, and cleanliness
• Drive revenue through strong operational execution, events support, and upselling opportunities
• Assist with hiring, onboarding, and performance management initiatives
• Monitor KPIs and take action to meet or exceed location goals

Skills

Leadership

Coaching & mentoring

Operational mindset

Guest experience

Job description

RPM Raceway in Stamford, CT is seeking an Assistant General Manager to partner with the General Manager in daily operations across front-of-house, events, and facility management.

You will lead and develop teams, ensure guest satisfaction, safety, and cleanliness, and drive revenue through strong operational execution and events support. Flexibility to work nights, weekends, and holidays is required.