Experiential Education Program Coordinator

Northwestern University; Evanston (IL); On-site; USD 52,000 - 55,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Paid vacation and holidays

Tuition benefits for employee and/or 


Pre-tax and flex spending accounts

Retirement savings options

Job summary

Northwestern University’s Medill School seeks an External Programs Coordinator to oversee day-to-day management of domestic and international experiential education programs. The role covers planning, promoting, and executing off-campus experiences, including short courses, faculty-led travel, exchanges, and internships.

Collaboration with administration and faculty is essential for program design and execution.

Qualifications

• Four-year degree or equivalent combination of education and experience.
• 1 year program or project administration experience.

Responsibilities

• Manage day-to-day operations planning, coordination, preparation and execution of Medill off-campus programs.
• Ensure that program guidelines and procedures are implemented and maintained.
• Analyze data and prepare reports on program performance.
• Coordinate events, workshops, and speaker agendas; manage internal and external relationships.
• Lead program updates and improvements and supervise student workers as needed.

Skills

Self-directed

Team-based work

Public facing

Project management

Customer service

Organizational skills

Education

Bachelor's degree

Job description

Department:

Medill - Administration

Salary/Grade:

EXS/5

Job Summary

The Medill External Programs Coordinator provides day-to-day management for Medill's domestic and international experiential education programs. The position is responsible for planning, promoting and executing Medill-sponsored off-campus and intensive programs, including a portfolio of short courses, faculty-led academic travel, exchanges and credit-bearing internships. The Coordinator works closely with administration and faculty leaders on program design and implementation. The Coordinator responds to emergencies/critical issue that arise on Medill programs.

• Administration
• Budget & Financial
• Evaluation
• Events
• Program Development
• Student Support

Please note:

Some evening and weekend work is required.

Some travel, domestically and internationally, is expected.

Specific Responsibilities

Administration

• Manages day to day operations planning, coordination, preparation and execution of Medill off-campus programs, including short-term travel and quarter-long academic opportunities.
• Ensures that program/project mission, values, guidelines, policies & procedures are implemented & maintained.
• Manages design and development of program data; compiles & analyzes data; prepares reports.
• Reviews processes and recommends changes to incorporate state-of-the-art technology as appropriate into administrative and educational components.
• Identifies service improvement opportunities that will better enable program/project to achieve its goals and objectives.

Budgets & Financial

• Participates in budget preparation.
• Maintains budget & associated analysis & reports.
• Troubleshoots problems; performs vendor/account research as needed; obtains additional information or provides instruction & guidance by phone, US- or e- mail from customers/vendors; corrects or escalates.

Evaluation

• Analyzes evaluation data from instructors, students, participants, etc. to assist in program/project development and updates.
• Implements corrective actions required as a result of surveys or other indicators.
• Events
• Coordinates programming, educational, student, alumni, workshops, meetings, etc. including speakers, agendas, etc.
• Develops plans and arranges meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within NU.
• Ensures that event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner.

Program Development

• Manages program/project curriculum, seminars, presentations, workshops, learning experiences, chat rooms, websites, social networking, etc. based on goals/objectives.
• Manages academic quality and continued growth and expansion.
• Identifies & obtains external expertise as needed and works with content experts for current and new programs.
• Reviews programs/projects to increase efficiencies to support growth.
• Manages speaker selection, communication, and topic development.
• Leads program/project updates and improvements.

Supervision

• Supervises 2-4 undergraduate student workers &/or provides work direction.
• Collaborates with colleagues across the school to help advance Medill's strategic goals and improve the educational experience of our students.

Miscellaneous

Performs other duties as assigned.

Minimum Qualifications

• Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
• 1 year program/project administration or other relevant experience.

Minimum Competencies: (Skills, knowledge, and abilities.)

• Must be self-directed and able to work in a team-based, collaborative environment.
• Must be comfortable and highly skilled in a public facing role that serves multiple constituencies.

Preferred Qualifications

• Bachelor's degree in journalism, communication, marketing or a related field
• 1-3 years of experience in higher ed context, providing support to international and/or experiential learning programs

Preferred Competencies: (Skills, knowledge, and abilities)

• Prior experience coordinating logistics for international travel and/or study abroad experiences.
• Superior project management, customer service and organizational skills.
• Demonstrated ability to manage multiple priorities and projects simultaneously on tight deadlines.

Target hiring range for this position will be between $52,000 - $55,000 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data

Benefits

At Northwestern, we are proud to provide meaningful and competitive benefits. The available benefits package for this position will include health, dental, vision, disability, and life insurance; paid vacation and holidays; paid medical/sick and parentalleave;tuition benefits for the employee and dependents; pre-tax and flex spending accounts for commuting and dependent care; generous retirement savings options; and wellness programs. For a comprehensive overview of available benefits, including eligibility details, visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

Work-Life and Wellness

Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles.

We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth & Development

Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.

Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.