Experienced Veterinary Assistant / Client Care Specialist

Burke Veterinary Clinic; Burke (VA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Health, dental, vision insurance

Paid parental leave

Paid time off

Employee pet discounts

Job summary

Burke Veterinary Clinic in Burke, Virginia is excited to hire an Experienced Veterinary Assistant/Client Care Specialist. You’ll assist our doctors, care for patients, and communicate clearly with clients to ensure exceptional care.

The role is full-time with flexible scheduling, and no nights or on-call emergencies. Saturdays rotate, and we offer competitive pay plus benefits to support your growth in a caring, collaborative environment.

Qualifications

• Previous veterinary assistant or veterinary client care experience.
• Excellent client communication skills.
• Strong time management and organizational abilities.

Responsibilities

• Assist our three doctors and the medical team with patient care, including safe handling and restraint.
• Provide warm, clear communication that helps clients feel informed and confident in their pet’s care.
• Keep the day running smoothly with strong time management and organization.
• Cross-train across roles and share what you know to help teammates grow.
• Contribute to a positive, supportive, team-first environment.
• Responsibilities may vary based on hospital needs as well as your experience, training, certifications, credentials, and assigned responsibilities.

Skills

Client communication

Time management

Organization

Team collaboration

Humor

Job description

Who we are:

Burke Veterinary Clinic is Hiring an Experienced Veterinary Assistant/Client Care Specialist!

Position Details

Role: Experienced Veterinary Assistant/Client Care Specialist

Status: Full-Time

Salary: Competitive hourly rate based on experience and skill set

Schedule: Flexible scheduling Monday-Friday with rotating Saturdays

Experience: Previous veterinary assistant and/or veterinary client care experience

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts

Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, state veterinary technician license reimbursement, VTNE exam fee reimbursement, professional development opportunities, and uniform allowance

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program

Looking for a Veterinary Assistant/Client Care Specialist role where your skills with both patients and people get to shine, your evenings and holidays stay yours, and your team genuinely has your back?

Burke Veterinary Clinic is a three-doctor practice with a well-established staff committed to unparalleled patient care and exceptional customer service, and we’re looking to add an experienced Veterinary Assistant/Client Care Specialist to our team. We’re more than a group of compassionate veterinary professionals; we’re a supportive team that lives by a “better together” philosophy. We cross-train and educate our staff so everyone can find a growth path.

As our Veterinary Assistant/Client Care Specialist, you’ll care for our patients and their people alike, and you’ll do it on a schedule that respects your life outside the clinic: no nights, no on-call, no after-hours emergencies, and no holiday hours, with Saturdays shared on a rotating basis.

Why You’ll Love It Here

• No nights, on-call shifts, after-hours emergencies, or holiday hours, plus rotating Saturday shifts so no one carries every weekend
• Flexibility with scheduling to support a healthy work-life balance
• A “better together” team that cross-trains and educates staff so everyone can find a growth path
• Mentoring and support for every team member
• Support as you grow and advance your career as a Veterinary Assistant/Client Care Specialist, because the more you know, the better off we all are
• A clinic culture that celebrates your unique awesomeness, where genuinely appreciating each other is more than a motivational poster on the wall
• Birthdays, new babies, anniversaries, and other life events get celebrated, because they’re important
• Occasional coffee runs, ice cream parties, and meals on us
• The opportunity to use your veterinary skills to better your community

What You’ll Do

• Assist our three doctors and the medical team with patient care, including safe handling and restraint (and yes, the occasional cat rodeo)
• Provide warm, clear communication that helps clients feel informed and confident in their pet’s care
• Keep the day running smoothly with strong time management and organization
• Cross-train across roles and share what you know to help teammates grow
• Contribute to a positive, supportive, team-first environment
• Responsibilities may vary based on hospital needs as well as your experience, training, certifications, credentials, and assigned responsibilities.

What You’ll Bring

• Previous experience as a veterinary assistant, in veterinary client care, or both
• Excellent client communication skills
• Phenomenal time management and organizational skillsA passion for pets and veterinary care that shines every day
• A desire to grow as a professional and encourage the growth of others
• A sense of humor. Life is short; smile while you still have teeth!

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• State veterinary technician license reimbursement
• VTNE exam fee reimbursement
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

Think you’re the Veterinary Assistant/Client Care Specialist we’ve been looking for? Let’s find you the perfect place in our pack! Bring your skills, your heart, and your sense of humor to a three-doctor team that celebrates each other, invests in your growth, and keeps your nights and holidays free.

Diversity, equity, and inclusion are core values at Burke Veterinary Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.