Experienced Vessel Boarding Agent / Port Agent

SEAPORT AGENCIES; New Orleans (LA); Vor Ort; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

Seaport Agencies in New Orleans seeks an experienced vessel boarding agent to own assigned port calls from pre-arrival to departure, coordinating with the local operations team.

You will communicate with masters, owners, charterers, terminals, authorities, and service providers, arrange pilots and tug services, and ensure accurate documentation. This role requires on-call coverage including nights, weekends, and holidays.

Qualifikationen

• Demonstrated experience as a vessel boarding agent or port agent.
• Working knowledge of vessel clearance procedures, CBP and USCG requirements.
• New Orleans and Lower Mississippi River experience strongly preferred.
• Experience coordinating cargo operations and husbandry services.
• Strong written communication, organization, and problem-solving skills.
• Ability to manage multiple calls, prioritize time-sensitive requirements.
• Valid driver’s license and ability to obtain and maintain a TWIC.
• Availability for scheduled on-call coverage, including nights, weekends, and holidays.
• Ability to board vessels safely and comply with vessel and terminal safety requirements.

Aufgaben

• Independently coordinate assigned vessel calls from pre-arrival through departure.
• Communicate proactively with masters, owners, charterers, terminals, authorities, and service providers.
• Arrange and confirm pilots, tugs, launches, transportation, crew changes, supplies, and other vessel services.
• Prepare and follow up on vessel clearance documents, notifications, reports, and statements of facts.
• Monitor vessel movements, terminal readiness, and service arrangements; address changes promptly.
• Maintain clear handovers identifying outstanding matters, deadlines, and required follow-up.
• Obtain vendor quotations, support port-cost estimates, and collect billing documentation.
• Participate in on-call rotation to cover colleagues’ time off.

Kenntnisse

Vessel boarding/port agent experience

Regulatory knowledge

New Orleans/Louisiana experience

TWIC

On-call availability

Jobbeschreibung

We are seeking an experienced vessel boarding agent to join our New Orleans team, supporting vessel calls throughout New Orleans and the Lower Mississippi River.

We’re looking for someone who can take ownership of assigned port calls—from pre-arrival planning through departure—while working closely with our local operations team. Strong follow-through, sound operational judgment, and proactive communication are essential.

Responsibilities

• Independently coordinate assigned vessel calls, including pre-arrival arrangements, vessel attendance, port stay, and departure.
• Communicate proactively with masters, owners, charterers, terminals, authorities, and service providers.
• Arrange and confirm pilots, tugs, launches, transportation, crew changes, supplies, and other vessel services.
• Prepare and follow up on vessel clearance documents, required notifications, operational reports, and statements of facts.
• Monitor vessel movements, terminal readiness, and service arrangements; address changes promptly and elevate issues when needed.
• Maintain clear handovers identifying outstanding matters, deadlines, and required follow-up.
• Obtain vendor quotations, support port-cost estimates, and collect accurate service records and billing documentation.
• Participate in the team’s on-call rotation and provide operational coverage during colleagues’ scheduled time off.

Qualifications

• Demonstrated experience as a vessel boarding agent or port agent, with the ability to manage assigned calls with limited supervision.
• Working knowledge of vessel clearance procedures, CBP and USCG requirements, and port-call documentation.
• New Orleans and Lower Mississippi River experience strongly preferred.
• Experience coordinating cargo operations and husbandry services.
• Strong written communication, organization, and problem-solving skills.
• Ability to manage multiple calls, prioritize time-sensitive requirements, and maintain accurate records.
• Valid driver’s license and ability to obtain and maintain a TWIC.
• Availability for scheduled on-call coverage, including nights, weekends, and holidays.
• Ability to board vessels safely and comply with vessel and terminal safety requirements.