Experienced Supervisors, Manager

Chick-fil-A - Palestine (TX); Palestine (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Tuition assistance

Free Chick-fil-A food during shifts

Flexible scheduling

Career advancement opportunities

Vacation pay

Job summary

ZippyApp - Recruitment Marketing is hiring a Restaurant Team Lead in Palestine, Texas, responsible for leading the restaurant team during shifts and ensuring guests receive exceptional service.

Ideal candidates will possess strong leadership skills, excellent communication abilities, and a background in operational management. Benefits include flexible scheduling, coaching, and career advancement opportunities. Join a dynamic team today!

Qualifications

• Experience leading teams and achieving results.
• Excellent verbal and written communication skills, English (Spanish is a plus).
• Fluency with current office software and technology.

Responsibilities

• Lead the team during shifts, ensuring a remarkable guest experience.
• Coach and train team members in operational excellence.
• Manage operational areas such as logistics or supply.

Skills

Leadership

Customer service

Communication

Operational management

Job description

Position Overview

The Restaurant Team Lead / Crew Lead / Shift Manager is responsible for leading the team during their shift, ensuring guests receive a remarkable experience, and serving as the face of the restaurant.

Responsibilities

• Participate operationally in day-to-day activities in a high-volume, fast-paced restaurant.
• Coach, lead, and train in operational excellence, staying true to all quality and time standards.
• Encourage the team to meet 2nd Mile Service goals.
• Respond immediately and respectfully to guests’ needs.
• Assist in training new hires, set the tone for a shift, and act as a role model.
• Function as a friendly, encouraging team player.
• Open and/or close the store, lead shifts, and act as key holder when required.
• Count drawers and finalize the day’s cash.
• Manage operational areas such as logistics, supply, or finance.
• Maintain excellent verbal and written communication skills.

Qualifications

• Big smiles and a cheerful personality.
• Love to help and serve others.
• Enjoy fast-paced customer interactions.
• Value teamwork.
• Reliable transportation and prompt attendance.
• Ability to engage with online learning tools.
• Demonstrated experience leading teams and achieving results.
• Excellent communication skills, both verbal and written (English; Spanish is a plus).
• Fluency with current office software and technology.

Benefits

• Flexible, full or part-time schedules with Sundays off.
• One‑on‑one developmental coaching.
• Free Chick‑fil‑A food every shift.
• Tuition assistance and scholarship opportunities for college students.
• Vacation pay to support work‑life balance.
• Competitive pay.
• Career advancement opportunities through internal and external training and leadership development.
• Team building events.

Schedule & Experience

Scheduling is available for both days and evenings, Monday through Saturday. Prior experience as a shift lead, crew lead, supervisor, team lead, restaurant manager, or restaurant assistant manager is very helpful.