Experienced Shift Managers

McDonald's; Ashland (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive starting wage

College tuition reimbursement

401k matching up to 5%

Generous bonus program

Paid time off

Health insurance

Job summary

McDonald’s franchise restaurant in Ashland, MA is hiring an experienced Shift Manager to oversee weekly shifts, lead Crew and other Managers, and ensure fast, friendly service while upholding food safety and cleanliness standards.

You will contribute to achieving targets, managing schedules, and delivering exceptional customer service. The role offers training, advancement opportunities, and benefits typical of McDonald’s positions.

Qualifications

• Leadership and supervision experience preferred.
• Strong customer service mindset and communication skills.
• Knowledge of food safety and cleanliness standards desirable.

Responsibilities

• Oversee shifts weekly and ensure fast, accurate, friendly service.
• Provide leadership to Crew and Managers during shifts.
• Monitor quality, service and cleanliness to meet McDonald's standards.
• Supervise food safety and cleanliness procedures.
• Communicate with Crew and next Shift Managers for smooth shifts.
• Achieve targets and help departments meet goals.
• Manage Crew schedules and encourage high performance.
• Provide exceptional customer service and quality food production.
• Train new team members on critical job functions.

Skills

Leadership

Customer service

Food safety

Job description

By joining our team you will be joining a team where the Owners, Director Of Operations, Area Supervisors and General Managers all began as crew!!! We provide the tools and resources for you to grow with us.

This posting is for a role with an independent McDonald’s franchisee.

Our team is hiring experienced Shift Managers!

Benefits:

• Competitive starting wage

• College tuition reimbursement

• 401k matching up to 5%

• Generous bonus program

• Paid time off

• Health insurance

• And much more......

Start moving forward safely today – McDonald’s corporate-owned and franchise restaurants have over 50 procedures in place to help ensure the safety and wellbeing of Crew Members, customers, and the community.

Start building your future today - Build your skills through world-class training and pursue your education. We offer college tuition assistance, free high school completion programs, free English language classes, and even career advising to help employees achieve their goals.

Start a flexible schedule today - Get a job that fits your life and encourages you to balance what’s important to you.

Responsibilities:

In this role, you would oversee shifts every week and make sure customers get a fast, accurate, friendly experience every visit. You would provide leadership to Crew and other Managers during a shift to ensure outstanding Quality, Service and

Cleanliness to customers. Shift Managers also play an important role in running great restaurants by:

• Supervising food safety and cleanliness procedures to ensure the team is meeting McDonald's standards

• Communicating effectively with Crew and the next Shift Managers to help them prepare to run a great shift, too

• Achieving targets during their shifts and help departments meet their goals

• Taking action to monitor safety, security, inventory, and profitability

• Managing Crew schedules and encouraging high performance during their shift

• Providing exceptional customer service and quality food production

• Training new team members on critical job functions

McDonald's Corporation and McDonald's USA, LLC (the \"Company\") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald’s and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.