Shift Manager full time

McDonald's; Worcester (MA); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Enhanced Safety Measures

Flexible Scheduling

Health Insurance

401K

Paid Time Off

Bonus pay

Free Meals during work

30% off family meals every day

Free Uniforms

World Class Training

Employee Rewards

Archways to Opportunity

Tuition Reimbursement – up to $3,000

Finish you High School diploma

Master English language skills

Earn your college degree

Free career advising!

Job summary

McDonald's is seeking a proactive Shift Manager to oversee weekly shifts, ensuring fast, accurate, friendly service across every visit. You will lead Crew and other Managers, uphold McDonald's standards for Quality, Service and Cleanliness, and help departments meet goals.

Responsibilities include supervising food safety, communicating with the team, managing schedules, and driving safety, inventory, and profitability while delivering exceptional customer experiences and high-quality food

Qualifications

• Leadership experience overseeing shifts and teams.
• Strong communication with Crew and managers.
• Commitment to exceptional customer service.
• Knowledge of food safety and cleanliness standards.
• Experience in scheduling and achieving targets.

Responsibilities

• Oversee shifts weekly and ensure fast, accurate, friendly service.
• Provide leadership to Crew and other Managers during a shift.
• Supervise food safety and cleanliness procedures to meet standards.
• Communicate effectively with Crew and next Shift Managers.
• Achieve targets during shifts and help departments meet goals.
• Monitor safety, security, inventory and profitability.
• Manage Crew schedules and encourage high performance.
• Provide exceptional customer service and quality food production.
• Train new team members on critical job functions.

Skills

Leadership

Communication

Customer service

Food safety

Team management

Job description

We are looking for outgoing, friendly, dependable employees to join our McFamily!

Start moving forward safely today – our restaurants have over 50 procedures in place to help ensure the safety and wellbeing of Crew Members, customers, and the community.

Start building your future today - Build your skills through world-class training and pursue your education. We offer college tuition assistance, free high school completion programs, free English language classes, and even career advising to help employees achieve their goals!

Start a flexible schedule today - Get a job that fits your life and encourages you to balance what’s important to you.

Start a feel-good moment and start your application today!

Responsibilities:

In this role, you would oversee shifts every week and make sure customers get a fast, accurate, friendly experience every visit. You would provide leadership to Crew and other Managers during a shift to ensure outstanding Quality, Service and Cleanliness to customers. Shift Managers also play an important role in running great restaurants by:

• Supervising food safety and cleanliness procedures to ensure the team is meeting McDonald's standards

• Communicating effectively with Crew and the next Shift Managers to help them prepare to run a great shift, too

• Achieving targets during their shifts and help departments meet their goals

• Taking action to monitor safety, security, inventory and profitability

• Managing Crew schedules and encouraging high performance during their shift

• Providing exceptional customer service and quality food production

• Training new team members on critical job functions

Benefits & Perks

• Enhanced Safety Measures
• Flexible Scheduling
• Health Insurance
• 401K
• Paid Time Off
• Bonus pay
• Free Meals during work
• 30% off family meals every day
• Free Uniforms
• World Class Training
• Employee Rewards
• Archways to Opportunity
• Tuition Reimbursement – up to $3,000 per year
• Finish you High School diploma
• Master English language skills
• Earn your college degree
• Free career advising!

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.