Experienced Service Advisor

Group; Wexford (Allegheny County); On-site; USD 40,000 - 60,000; Full time

Job summary

Jim Shorkey Wexford Kia is looking for an Experienced Service Advisor to join their team. The role involves greeting customers, scheduling appointments, advising on repairs, and maintaining customer relationships. Benefits include medical insurance, employee discounts, and paid vacations, with no Sundays required.

Benefits

Medical, dental, vision, disability insurance

401K + match

Employee discount

Paid company issued uniforms

No Sundays

Paid vacation and holidays

Qualifications

• Experience in the automotive industry is required.
• Strong communication and organizational skills.
• Exceptional customer service skills based on experience.

Responsibilities

• Greeting customers and scheduling appointments.
• Consulting mechanics regarding necessary repairs.
• Providing information and advice on vehicles.

Skills

Customer Service

Interpersonal Skills

Communication Skills

Problem Solving

Organizational Skills

Tools

Word Processing

Database Tools

Job description

Description

Jim Shorkey Wexford Kia is in search of an Experienced Service Advisor to join our growing team. In order to be successful, you should have excellent customer service, interpersonal, and communication skills. If you have excellent customer service skills, are able to problem solve, and have automotive knowledge, this is your next opportunity!

Your responsibilities would include:

• Greeting our customers
• Actively listening to customers needs and scheduling appointments when needed
• Consulting mechanics regarding necessary repairs
• Providing customers with information and advice on their vehicle
• Using your knowledge of our products and services to sell of provide in-depth information about available parts and service options to our customers
• Maintaining positive customer relationship to ensure repeat business

Benefits we offer YOU:

• Medical, dental, vison, disability insurance, life insurance, and 401K + match
• Employee discount
• Paid company issued uniforms.
• No Sundays
• Paid Vacation and Holidays

Requirements

• Experience in the automotive industry is required
• Strong communication skills
• Basic knowledge of computer programs including word processing and database tools.
• Organizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properly.
• Exceptional customer service skills based on experience.
• Prior service department experience in a dealership is a plus