EXPERIENCED SERVICE ADVISOR

The H+H Group; Papillion (NE); On-site; USD 50,000 - 150,000; Full time

Benefits offered by this job

Health, vision & life insurance

Long-term disability

401(k) with company match

PTO & holidays

Maternity leave

Job summary

The H+H Group in Papillion, NE is seeking an Experienced Service Advisor to greet customers, understand vehicle concerns, and communicate maintenance or repair needs with confidence. You will leverage modern tools to ensure a Best-In-Class customer experience in a busy dealership environment.

Ideal candidates have prior service advisor experience, strong communication skills, and a positive, energetic attitude.

Qualifications

• Previous Service Advisor experience is required.
• High energy and a positive attitude.
• Strong customer service skills.
• Excellent communication and presentation skills.
• Skilled at presenting products or services.
• Previous dealership experience is preferred.
• Ability to operate both automatic and manual transmission vehicles.
• Ability to read, comprehend information, and perform calculations.
• Ability to bend, push, climb, lean, twist, reach, kneel, crouch, and perform other maneuvers associated with the position.
• Able to lift 50–100 lbs throughout the day.
• Walk briskly up to 500 yards frequently throughout a shift.

Responsibilities

• Actively listen to customers’ needs and concerns about their vehicle.
• Communicate the unique presentation points of recommended maintenance or needed repairs.
• Have a passion for working with people.
• Utilize the latest technology to ensure an outstanding customer experience.

Skills

Customer service

Communication skills

Presentation skills

Dealership experience

Vehicle operation

Physical stamina

Job description

Job Overview

Are you an Experienced Service Advisor looking for a change? Do you have a passion for providing a Best‑In‑Class Customer experience? H+H Chevrolet in Papillion is adding an Experienced Service Advisor to our team. In this role you will warmly greet our customers, understand their vehicle‑related concerns, and communicate the unique presentation points of recommended maintenance or needed repairs. Salary: $50,000‑$150,000+

What You’ll Find

• Professional development through Growth Garage
• Strong customer‑focused culture
• Leadership committed to coaching and development
• Opportunity to earn six‑figure income
• A team environment where relationships matter
• State‑of‑the‑art facility and tools

Responsibilities

• Actively listen to customers’ needs and concerns about their vehicle
• Communicate the unique presentation points of recommended maintenance or needed repairs
• Have a passion for working with people
• Utilize the latest technology to ensure an outstanding customer experience

Work Schedule

• Monday – Friday: 7 am – 6 pm
• Saturday: 8 am – 1 pm (Advisors rotate Saturdays). When working a Saturday you receive an early out during the week.

Qualifications

• Previous Service Advisor experience is required
• High energy and a positive attitude
• Strong customer service skills
• Excellent communication and presentation skills
• Skilled at presenting products or services
• Previous dealership experience is preferred
• Ability to operate both automatic and manual transmission vehicles
• Ability to read, comprehend information, and perform calculations
• Ability to bend, push, climb, lean, twist, reach, kneel, crouch, and perform other maneuvers associated with the position
• Able to lift 50–100 lbs. throughout the day
• Walk briskly up to 500 yards frequently throughout a shift

Benefits

• Competitive salary with five‑figure potential
• Health, vision, and life insurance
• Long‑term disability and critical illness coverage
• Flexible spending account and 401(k) with company match
• H+H paid maternity leave
• Employee assistance program
• $15,000 group life insurance policy paid by H+H
• PTO accrual in first year, six paid holidays, and bereavement leave
• Vehicle purchase, parts & service discounts, detailing, H+H Shine Shop, and appearance shop discounts
• Leadership development program including “Real Talk,” “Dare,” 1x1 coaching, and monthly masterclasses

Community

H+H proudly supports the Omaha community through strong local partnerships and a commitment to giving back. Every car sale contributes to helping those in need, creating a shared sense of purpose for both our customers and team members.

See our community support: https://hh.group/community/

About the H+H Group

H+H has been family‑owned and operated since 1930, serving the Omaha, Nebraska, and surrounding communities. We provide a best‑in‑class experience for all customers and associates, promoting diversity and inclusion within our company.

A post‑offer pre‑employment driving/criminal background check and drug screen will be required.

H&H Automotive LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. We comply with all applicable federal, state, and local nondiscrimination laws.