Experienced Service Advisor

Keffer Kia; Huntersville (NC); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

Competitive salary ($60k–$120k)

Health insurance

Retirement plans

Paid vacation and sick leave

Ongoing training and career dev.

Job summary

Keffer Mazda in Huntersville, North Carolina is seeking an Experienced Service Advisor to deliver outstanding customer service for automotive maintenance and repairs. Greet customers, assess service needs, explain options, schedule service orders, liaise with technicians and parts, and resolve complaints.

Requirements include 2+ years in service advising, strong communication, knowledge of automotive trends, multitasking, and proficiency with service software.

Qualifications

• At least 2 years of experience as a Service Advisor.
• Strong communication and interpersonal skills.
• Knowledge of automotive industry trends and services.
• Ability to multitask and prioritize workload.
• Proficiency in computer applications and service software.

Responsibilities

• Greet customers and assess their service needs.
• Provide detailed information about services offered.
• Schedule appointments and manage service orders.
• Liaise with technicians and parts department.
• Resolve customer concerns and complaints professionally.

Skills

Communication

Interpersonal skills

Multitasking

Computer skills

Automotive industry knowledge

Tools

Service software

Job description

Keffer Mazda in Huntersville, North Carolina is looking for an Experienced Service Advisor to join their team. This role involves providing exceptional customer service and support to clients who require automotive maintenance or repairs.

Responsibilities

• Greet customers and assess their service needs
• Provide detailed information about services offered
• Schedule appointments and manage service orders
• Liaise with technicians and parts department
• Resolve customer concerns and complaints in a professional manner

Requirements

• At least 2 years of experience as a Service Advisor
• Strong communication and interpersonal skills
• Knowledge of automotive industry trends and services
• Ability to multitask and prioritize workload
• Proficiency in computer applications and service software

Benefits

• Competitive salary range of $60000 - $120000 per year
• Health insurance and retirement plans
• Paid vacation and sick leave
• Ongoing training and career development opportunities

About the Company

Keffer Mazda is a reputable automotive dealership that prides itself on delivering top-notch customer service and quality vehicles. With a commitment to excellence, Keffer Mazda has been a trusted name in the North Carolina automotive industry for years.