Experienced Server

Legacy Restaurant Group - Jacksonville; Saint Augustine (FL); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Training & development

Vision insurance

Job summary

36 Granada—home to The French Pantry and Little Miss Ha in downtown St. Augustine—is hiring experienced servers to join our team. As a Server at our restaurant, you will deliver a high-quality dining experience by providing exceptional service to guests within your assigned section.

This role requires efficiency, multi-tasking, and adherence to our service protocol, with a focus on hospitality, accurate order handling, and effective communication in a fast-paced environment.

Qualifications

• Provides efficient and friendly service to guests in a designated section.
• Records and settles guest orders accurately with compliance to financial policies.
• Flexibility to work nights, weekends, and holidays.
• Safely carry food and beverages, handle equipment and utensils.

Responsibilities

• Deliver exceptional dining service to ensure guest satisfaction with urgency and professionalism.
• Greet guests warmly on arrival and engage with a positive demeanor.
• Use problem-solving skills to address guest concerns and provide solutions.
• Respond to menu inquiries and promote ongoing promotions with confidence.
• Apply promotional strategies to enhance guest experiences and drive sales.
• Follow service steps, allergy protocols, and dietary restrictions for guest safety.
• Operate POS systems and process payments efficiently.
• Maintain health, safety, and sanitation standards and complete required training.
• Collaborate with team members and adhere to restaurant policies.
• Perform additional duties to ensure smooth restaurant operations.

Skills

Customer service

Wine sales

Fast-paced environment

Multitasking

Communication

POS proficiency

Team collaboration

Professional demeanor

Tools

POS systems

Payment terminals

Job description

Benefits

• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Training & development
• Vision insurance

36 Granada—home to The French Pantry and Little Miss Ha in downtown St. Augustine—is hiring experienced servers to join our team.

We’re looking for seasoned, high-volume, full-service professionals who deliver relentless hospitality, confidently sell wine, and thrive in a fast-paced, team-oriented environment. If you take pride in exceptional service and want to be part of a dynamic team, we’d love to hear from you.

Position Overview

As a Server at our restaurant, you will be responsible for delivering a high-quality dining experience by providing exceptional service to guests within your assigned section. This role demands efficiency, the ability to manage multiple tasks effectively, and a commitment to meeting the standards of our service protocol.

Responsibilities

• Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.
• Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.
• Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.
• Provide knowledgeable responses to inquiries about the restaurant’s menu and ongoing promotions.
• Effectively use promotional strategies to enhance guest experiences and boost sales.
• Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.
• Demonstrate proficiency in operating POS systems and handling various payment terminals.
• Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.
• Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.
• Perform additional duties as required to ensure the restaurant operates smoothly.

Key Qualifications

• Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables.
• Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies.
• Availability to work flexible hours, including nights, weekends, and holidays.
• Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.
• Strong communication skills, with the capability to follow and understand both written and spoken instructions.
• Able to effectively manage multiple tasks in a high-pressure environment.
• Comfortable working in tight spaces with varying noise levels and temperatures.
• Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards.

About us

36 Granada is a unique culinary combination of two great restaurants serving our local community and our vibrant visitor base. Our guests can enjoy a variety of experiences under one roof. Our dining rooms offer either top-rated French-Mediterranean cuisine or authentic homemade Vietnamese and are joined by a stylish common bar. Beyond the restaurants, we also offer additional hospitality experiences. La Petite Kitchen is a chef-driven cooking class studio and private dining room, while Cache Cache is a tucked-away bar and flexible event space. Our event spaces also allow us to host a wide range of private events, giving our server team opportunities to assist with execution and deliver exceptional guest experiences.