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ZRS Management LLC in Orlando seeks a proactive leasing professional to join our fast-paced portfolio. You will engage residents and prospects, communicate sales and service standards, mentor team members, and support pricing and market analysis to maximize occupancy and revenue.
This role emphasizes strong customer service, organization, and collaboration with the Property Manager and Regional Manager. You will participate in onboarding, attend weekly calls, and help execute grand openings and
Cultivate brand awareness for the assigned client asset(s) to reach target audiences. Engage the submarket through regular social involvement in local events Ensure operational and sales “best practices” are consistently implemented throughout the portfolio to achieve established goals for sales and service Assist in the onboarding of new leasing team members to communicate sales and service expectations and client vision Mentor leasing associates that may be struggling in a particular area; assist in additional training if a team member does not meet the secret shop internet, telephone or onsite shop benchmark Establish corporate outreach contacts, specifically targeting HR contacts for preferred employers in our target markets. Evaluate resident demographic report monthly to identify potential trends seeking a large employer base bringing employees/residents to the property. Identify/target potential traffic sources specific to community's submarket using trackable methods Attend monthly resident activities to promote referrals and research community demographic Completes monthly competitor secret shops and reports back on concessions, new trends in the market, and/or recruits new talent. Create excitement within teams through encouragement, positive affirmations and leadership. Assist Property Manager and/ or Regional Manager in data collection/entry and pricing recommendations Assist Property Manager and / or Regional Manager in pricing analysis by walking the site for premiums, identifying SWOT against market comps, Assist in “preleasing kick off” of each new opening in the portfolio to ensure all grand opening standards are carried out; the team has all of the tools necessary to be successful, the art of the tour/tour path is communicated and identified (outlining the overall resident experience) from start to finish. Assist with creative and / or brand collateral for new assets. Attend manager/client weekly leasing calls to help carry out the goals of the property. Submit proposed weekly schedule to the RVP and Regional Managers supervising the client portfolio. Any other duties assigned by the Property Manager, Regional Manager or RVP.
ZRS Management is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
To meet the challenges of our growing business, ZRS is seeking skilled professionals who are highly motivated team players with the ability to work in a fast-paced environment. They must possess strong customer service skills and strong organizational and technical skills. If you possess the right attitude, dedication, and training, you can have a long, successful career at ZRS.