Experienced HVAC Service Tech

Auburn Heating Plumbing & AC; Cleveland (OH); On-site; USD 100,289,000 - 128,943,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

EAP

FSAs/HSA

Pet Insurance

ID Shield

401k Match

Tuition Reimbursement

PTO Holidays

Hiring Bonus

Job summary

Auburn Heating, Cooling, Electric & Plumbing is seeking an experienced Lead HVAC Technician to join our Cleveland-area team. You will deliver top-tier residential service, ensure customer comfort, and maintain system efficiency.

With 5+ years in residential HVAC, EPA (preferred) and strong communication skills, you will diagnose problems, explain options in plain language, and contribute to a safe, professional work environment.

Qualifications

• Experience: Minimum 5+ years in residential HVAC service.
• Education: High school diploma or GED.
• Certification: EPA Certification (Preferred); NATE Certification or willingness to obtain training.
• Compliance: Knowledge of local HVAC codes and a clean, safe driving record.
• Soft Skills: Strong verbal/written communication and ability to build rapport with homeowners.
• Drive: A win-as-a-team attitude and desire for continuous improvement.

Responsibilities

• Troubleshoot and repair ventilation and air conditioning systems and equipment.
• Perform preventative maintenance: clean air handling systems, calibrate controls, replace motors, fans, belts, filters.
• Provide consultative service: explain options and give accurate cost estimates.
• Assist customers in choosing maintenance plans and discuss replacement options.
• Maintain an organized, well-inventoried truck and timely invoices/timecards.

Skills

HVAC Experience

Customer Service

Communication Skills

Clean Driving Record

Education

High school diploma or GED

Job description

Auburn Heating, Cooling, Electric & Plumbing is seeking an experienced HVAC Technician to join our elite team of professionals. As a local, licensed, and bonded HVAC contractor with over 50 years of excellence, we are a proud member of the Chagrin Valley Chamber of Commerce. Due to our recent expansion, we are looking for dedicated technicians who value growth, teamwork, and respect.

Why Work for Auburn?

• Great company culture that focuses on growth, teamwork, and respect, and we like to have fun too!
• Employee benefits start on the 1 st of the month following hire date.
  • Medical (3 affordable medical plans to choose from), Dental and Vision Insurance
  • Company Paid Benefits: Short-Term and Long-Term Disability, Life Insurance
  • Employee Assistance Program (EAP)
  • Optional Benefits: Flexible Spending Accounts, Health Savings Accounts, Supplemental Medical Insurance, Pet Insurance, and ID & Legal Shield
  • 401k with Company Match!
• Tuition Reimbursement
• Paid Time Off and 9 Paid Holidays
• Compensation: $35-$45/hour based on experience
• Hiring Bonus: Up to $5,000 Hiring Bonus for qualified candidates

What You'll Do:

As a Lead HVAC Technician, you will provide top-tier residential service and maintenance, ensuring customer comfort and system efficiency.

• Troubleshoot & Repair:Diagnose and fix ventilation and air conditioning systems and equipment.
• Preventative Maintenance:Clean air handling systems, calibrate controls, and replace motors, fans, belts, and filters.
• Consultative Service:Diagnose problems, explain options to customers in plain language, and provide accurate cost estimates.
• Sales & Education:Aid customers in choosing maintenance plans and explain replacement options for aging or inefficient systems.
• Operational Excellence:Maintain an organized, well-inventoried truck and provide timely invoices and timecards.

What You Bring:

• Experience:Minimum 5+ years in residential HVAC service.
• Education:High school diploma or GED.
• Certification:EPA Certification (Preferred); NATE Certification (or a willingness to obtain it via our training).
• Compliance:Knowledge of local HVAC codes and a clean, safe driving record.
• Soft Skills:Strong verbal/written communication and the ability to build rapport with homeowners.
• Drive:A "win-as-a-team" attitude and a desire for continuous improvement.

Physical Requirements and Work Environment:

• Strength:Ability to lift and/or carry up to50-75 lbs.
• Mobility:Ability to frequentlystoop, kneel, and crouchto work in tight spaces (crawl spaces, attics, etc.).
• Agility:Ability toclimb and work from ladders.
• Environmental Resilience:Must be able to work in bothextreme heat and cold, as well as adverse weather conditions.

Join the Auburn Team

If you are looking for a career with growth potential and a "fantastically fun" work culture, we want to hear from you!