GLO HCM

Guardian Angel Senior Services, Inc.; Gloucester (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

Guardian Angel Senior Services in Gloucester, MA is seeking a Home Care Manager to lead daily home care operations and drive quality care. You will optimize scheduling, coach staff, and ensure strong client-caregiver matches to support families in the community.

The role requires 2+ years in home care and 2+ years in leadership, with strong communication, organization, and comfort with technology. A health/human services degree is preferred.

Qualifications

• 2+ years of home care experience.
• 2+ years of leadership or management experience.
• Strong communication and interpersonal skills.
• Excellent organizational and problem-solving abilities.
• Ability to multitask and remain calm under pressure.
• Comfortable working with technology and electronic systems.
• Proficiency with Microsoft Office.

Responsibilities

• Oversee the daily operations of home care services
• Manage scheduling and help ensure strong client-caregiver matches
• Maintain effective communication with clients, families, caregivers, and care teams
• Monitor quality of care and client satisfaction
• Lead, coach, and support office staff and caregivers
• Assist with caregiver recruiting, onboarding, and retention
• Ensure compliance with applicable state regulations and company standards
• Manage reports, documentation, and payroll preparation
• Participate in the on-call rotation as needed
• Help identify opportunities to improve client service and operational efficiency

Skills

Leadership

Communication

Organization

Problem-solving

Multitasking

Tech-savvy

MS Office

Education

Associate's or Bachelor's degree in Health or Human Services

Job description

HOME CARE MANAGER -Gloucester, MA

Lead with Purpose. Make an Impact Every Day.

Guardian Angel Senior Services is looking for an experienced and motivated Home Care Manager to lead operations in our Gloucester office.

If you're a strong leader who thrives in a fast-paced environment, enjoys developing teams, and wants to make a meaningful difference in the lives of clients and their families, we'd love to hear from you!

WHAT YOU'LL DO

• Oversee the daily operations of home care services
• Manage scheduling and help ensure strong client-caregiver matches
• Maintain effective communication with clients, families, caregivers, and care teams
• Monitor quality of care and client satisfaction
• Lead, coach, and support office staff and caregivers
• Assist with caregiver recruiting, onboarding, and retention
• Ensure compliance with applicable state regulations and company standards
• Manage reports, documentation, and payroll preparation
• Participate in the on-call rotation as needed
• Help identify opportunities to improve client service and operational efficiency

WHAT YOU BRING

• 2+ years of home care experience
• 2+ years of leadership or management experience
• Strong communication and interpersonal skills
• Excellent organizational and problem-solving abilities
• Ability to multitask and remain calm under pressure
• Comfortable working with technology and electronic systems
• Proficiency with Microsoft Office

EDUCATION

Associate's or Bachelor's degree in Health or Human Services preferre

WHY JOIN GUARDIAN ANGEL?

• Supportive, team-oriented work environment
• Opportunity for leadership and professional growth
• Meaningful work that directly impacts seniors, families, and caregivers
• Opportunity to help shape the success of a local home care team
• Be part of an organization committed to compassionate quality care

LEAD A TEAM. SUPPORT CAREGIVERS. IMPROVE LIVES.

If you're ready to take the next step in your home care leadership career and make an impact on the Gloucester community.

Guardian Angel Senior Services

Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, or sexual orientation), national origin, age, disability, or any other protected status. All are welcome to apply!