Experienced Commercial Door Technician

Vortex Doors; Charlotte (NC); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a motivated Experienced Commercial Door Technician to join their team in Charlotte. This role involves installing, repairing, and maintaining various types of doors and docks, ensuring safety and efficiency. With a strong emphasis on training and a positive work environment, you'll have opportunities for growth and career advancement. If you're passionate about quality workmanship and customer service, this position offers a rewarding career path with competitive pay and comprehensive benefits.

Benefits

Health Benefits

401K Match

Paid Time Off

Company Vehicle

Uniforms and Tools Provided

Training Opportunities

Positive Work Environment

Competitive Pay

Qualifications

• 4+ years of experience in the commercial door industry.
• AAADM certification is a plus.

Responsibilities

• Install, troubleshoot, and repair commercial doors and docks.
• Provide excellent customer service and maintain accurate service records.

Skills

Mechanical Skills

Technical Skills

Problem-Solving Skills

Customer Service

Communication Skills

Attention to Detail

Education

High School Diploma or Equivalent

Tools

Hand Tools

Power Tools

Job description

Join to apply for the Experienced Commercial Door Technician role at Vortex Doors

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Join to apply for the Experienced Commercial Door Technician role at Vortex Doors

Description

Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Experienced Commercial Door Technician to join our team. We are considering applicants with at least 4+ years of door industry experience!

As an Experienced Commercial Door Technician at Vortex Doors, you will play a crucial role in installing, repairing, and maintaining various types of doors, docks, and related hardware, ensuring they function efficiently and safely. Your attention to detail, problem-solving abilities, strong mechanical aptitude, and commitment to quality workmanship will be essential in meeting our customers' needs. We offer a great variety and complexity of service calls to customer sites while emphasizing safety and efficiency in the field.

Key Responsibilities

1. Install, troubleshoot, and repair a variety of commercial doors, docks, and related hardware using appropriate tools and equipment.
2. Diagnose and conduct routine repairs for door-related issues, such as broken springs, hinges, locks, and electrical components. Training available for welding!
3. Install and configure door hardware, such as locks, handles, closers, low-voltage, and access control systems.
4. Ensure all installed doors meet safety and building code regulations and standards.
5. Provide excellent customer service by addressing inquiries, explaining repair processes, and offering solutions.
6. Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
7. Diagnose, identify, and resolve technical issues with doors efficiently. Communicate solutions to customers effectively.
8. Perform quality checks on installations and repairs to meet company standards.

Great Reasons To Work At Vortex

• Industry-leading training at our state-of-the-art facility covering commercial and retail door openings, hardware, storefront glazing, and automatic doors.
• Opportunities for growth and career advancement.
• Continued education on manual doors, dock equipment, and certifications.
• Training on hollow metal doors, frames, and hardware.
• Strong safety culture.
• Positive work environment with recognitions and rewards.
• Competitive pay, health benefits, 401K match, holidays, and paid time off.
• Company-provided uniforms, tools, and boot allowance.
• Use of company vehicle for customer visits.

Requirements

• Strong mechanical and technical skills.
• Ability to lift items weighing 50 lbs. or more.
• Physical capability to lift, bend, climb ladders up to 20’, and operate power tools.
• Interpersonal skills to relate to customers and resolve issues.
• Excellent communication and problem-solving skills.
• Ability to work in a fast-paced environment and be persuasive when needed.
• Attention to detail and commitment to quality.
• Reliable, self-motivated, with a high school diploma or equivalent.
• 4+ years of experience in the commercial door industry.
• AAADM certification is a plus.
• Knowledge of various door types, brands, hardware, and safety regulations.
• Proficiency with hand and power tools, and basic math skills for measurements.

Work Conditions

• Full-time shifts between 7:00 AM - 5:30 PM, Monday to Friday, with overtime and on-call hours.
• Ongoing training and a fast-paced, results-oriented environment.
• Valid driver’s license and ability to drive a company vehicle required.
• Must pass drug test, background check, and motor vehicle check.