Experienced Case Manager for Behavioral/Mental Health

Alter Management LLC; Dana Point (CA); Sur place; USD 70 000 - 73 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision insurance

401(k) match up to 6%

Paid time off & CA paid sick leave

Gym membership reimbursement

Résumé du poste

Alter Behavioral Health is seeking a Care Path Manager (Case Manager) to lead client care oversight in our Orange County residential facilities in Dana Point, San Juan Capistrano, Capistrano Beach, or Irvine. The role emphasizes compassionate leadership, collaboration with clinical staff, and maintaining a safe, therapeutic environment.

You will supervise Care Coordinators, coordinate admissions and discharges, ensure treatment plan alignment, and support staff development while upholding

Qualifications

• Three+ years in behavioral health, case management, or residential treatment.
• At least one year of leadership or supervisory experience.
• Bachelor’s or Master’s degree preferred.

Responsabilités

• Lead and coach Care Coordinators daily.
• Oversee client care oversight and treatment progress.
• Coordinate admissions, discharges, and cross-department communications.

Connaissances

Leadership

Compassionate

Team motivation

Decision making

Regulatory knowledge

Formation

Bachelor's or Master degree

Outils

EMR systems

Description du poste

Care Path Manager (Case Manager) | Orange CountyAlter Behavioral Health is an adult mental health treatment provider with a network of upscale inpatient residential facilities in Orange County and San Diego.Schedule: Full-Time | Varies by Program NeedsCompetitive Compensation: $70,304 - $73,000/year (DOE)Location: You will be assigned to one of our Orange County residential facilities located in Dana Point, San Juan Capistrano, Capistrano Beach, or Irvine.Comprehensive Benefits: Medical, dental, and vision insurance with employer contribution | 401(k) with employer match up to 6% | PTO & CA Paid Sick Leave | Gym membership/wellness reimbursement (up to $50/month) | Ongoing training and leadership development opportunitiesMake an Impact Every DayAt Alter Behavioral Health, leadership is more than oversight — it’s influence, accountability, and compassion in action. As a Care Path Manager (Case Manager), you play a critical role in shaping both the client experience and the performance of the team supporting them.This role is ideal for a strong, people-focused leader who thrives in a fast-paced residential setting and is passionate about delivering high-quality behavioral health care.What You’ll DoClient Care & Treatment OversightProvide compassionate, individualized support to clients throughout their treatment journeyMonitor client progress and ensure alignment with treatment goalsCollaborate closely with clinical staff to support therapeutic programming and client outcomesClient AdvocacyRepresent client needs in treatment planning and interdisciplinary discussionsSupport continuity of care and coordination across servicesPromote adherence to program structure, expectations, and care plansCrisis Intervention & SafetyRespond promptly and effectively to behavioral or emotional escalationsUtilize de-escalation techniques and involve clinical leadership when appropriateEnsure a safe, structured, and therapeutic residential environmentStaff Leadership & OversightSupervise, coach, and support Care Coordinators in daily responsibilitiesProvide real-time feedback, performance guidance, and mentorshipAssist with hiring, onboarding, and ongoing staff developmentProgram Operations & ComplianceOversee daily residential operations to ensure efficiency and consistencyMaintain accurate documentation and support audit readinessEnsure compliance with DHCS, DSS, and Joint Commission standardsProgram CoordinationFacilitate house meetings and support admissions and dischargesCoordinate communication between departments to ensure continuity of careSupport implementation of policies, procedures, and best practicesWhat We’re Looking ForStrong leadership presence with the ability to motivate and guide teamsCompassionate, accountable, and solutions-orientedComfortable making decisions in a fast-paced, dynamic environmentKnowledgeable in residential mental health operations and regulatory standardsCommitted to maintaining a safe, ethical, and client-centered environmentPreferred QualificationsExperience in residential treatment or mental health program operationsCADAC-1 or equivalent certificationKnowledge of trauma-informed care practicesExperience working with multidisciplinary teamsFamiliarity with EMR systemsMinimum QualificationsHigh School Diploma required; Bachelor’s or Master’s Degree preferredAt least three (3) years of experience in behavioral health, case management, or residential treatmentAt least one (1) year of leadership or supervisory experience preferredAbility to safely and effectively interact with clients experiencing psychiatric symptomsRequirementsValid California Driver’s License requiredCPR & First Aid certification required (or ability to obtain prior to start)Must pass Live Scan fingerprint clearanceMust be legally authorized to work in the United StatesPhysical RequirementsFrequent walking, standing, bending, and movement throughout residential facilitiesAbility to navigate multi-level homes, including stairsAbility to lift and carry up to 25 poundsAbility to safely intervene in crisis situations using trained techniquesAbility to operate computers and documentation systemsComplianceEmployment is contingent upon:Successful Live Scan clearanceCompletion of required health screenings, drug testing, and TB testingCompliance with DHCS, DSS, Joint Commission standards, HIPAA, and applicable California employment lawsDISCLAIMER – This posting provides a general overview of the Care Path Manager role at Alter Behavioral Health. It is not a complete or exhaustive list of all responsibilities, duties, requirements, or conditions of employment. Specific job functions and expectations may be modified at the discretion of the company in accordance with business needs. Alter Behavioral Health complies with all applicable federal, state, and local employment laws, including the California Labor Code, Industrial Welfare Commission (IWC) Wage Order 5, Fair Labor Standards Act (FLSA), and all laws relating to non-discrimination, equal opportunity employment, disability accommodation, and workplace safety