Experienced BDC Representative

Middletown Chevrolet; Middletown (CT); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a forward-thinking dealership that values customer experience and teamwork! As an experienced BDC Representative, you'll play a crucial role in connecting customers with their next vehicle. This position involves managing calls and leads, ensuring appointments are set, and maintaining accurate records in a fast-paced environment. With a strong community reputation and a supportive team, this dealership offers growth opportunities and a chance to make a real impact. If you're driven and passionate about customer service, this is the perfect opportunity for you!

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Options

Paid Vacation

Paid Holidays

Qualifications

• 2+ years of BDC experience in an automotive environment.
• Strong communication and organizational skills.

Responsibilities

• Handle inbound and outbound calls, internet leads, and follow-ups.
• Set and confirm sales and service appointments.

Skills

Communication Skills

Organizational Skills

Customer Service

CRM Systems

Tools

CRM Software

Job description

We're Hiring: Experienced BDC Representative | Middletown Chevrolet

Location: Middletown, Connecticut
Job Type: Full-Time
Experience Required: 2+ years in an automotive BDC or similar role
Compensation: Competitive base + performance bonuses

Are you a motivated, customer-focused professional with a proven track record in automotive BDC operations? Middletown Chevrolet is looking for a seasoned Business Development Center (BDC) Representative to join our high-energy, fast-paced team. If you know how to turn leads into appointments and love the thrill of helping customers find their next vehicle, we want to talk to you!

What You’ll Do:

• Handle inbound and outbound calls, internet leads, and follow-ups with professionalism and urgency

• Set and confirm sales and service appointments

• Maintain accurate customer records in the CRM

• Work closely with the sales and service teams to ensure smooth customer experiences

• Follow up with unsold showroom traffic, service-not-sold customers, and internet inquiries

• Deliver outstanding customer service every time

What We’re Looking For:

• 2+ years of BDC experience in an automotive environment

• Strong communication and organizational skills

• High energy and a positive, team-oriented attitude

• Comfortable working with CRM systems and handling high call volumes

• Driven to meet and exceed performance goals

Why Middletown Chevrolet?

• A well-established dealership with a strong reputation in the community

• Supportive team environment with management that values your success

• Room to grow within our expanding dealership network

• Health, dental, and vision insurance

• 401(k) options

• Paid vacation and holidays

Ready to rev up your career? Apply now and become part of a dealership that’s redefining the customer experience — one call at a time.

Submit your resume [e-mail]
Questions? Call us at 860-346-9655