Dayton Ohio Area - Skilled Technicians - Top Pay Rates - Family Subaru Store
Company Overview: Wagner Subaru is the 5th oldest Subaru dealership in the United States. We are a well-established and reputable business committed to delivering top-quality automotive maintenance and repair services to our valued customers. We pride ourselves on our outstanding customer service and technical expertise, which has earned us a loyal customer base. As part of our commitment to excellence, we are seeking motivated and qualified Subaru technicians to join our team.
Great Place to Work
- 33 bay shop with newer high-end lifts and equipment
- 24 High speed Rotary lifts
- Flush-to-floor Hunter alignment machine
- Multiple sets of diagnostic equipment
- Well-lit, well-insulated, clean facilities
- Good benefits including retirement, PTO, medical, dental, etc.
- Great atmosphere, good collaboration between departments and teams
- Little to no off-brand work – no used car reconditioning, Subaru-only workload
- Paid in-person Classroom Training/free online education
- Fair dispatch, loyal customers, plenty of work
- Friendly hours – 7:30am-5:30pm M-F
- Multiple Senior Master Technicians to learn from
- Advisors incentivized to generate labor hours in the shop
- Family-owned dealership founded by a technician, great loyalty and market-share
- Team atmosphere with technician-led group structure
Primary Responsibilities:
- Correctly troubleshoot customer concerns using the latest administrative and technical tools provided, including taking photos and/or videos of customer's vehicle concerns.
- Keep up to date with all OEM technical publications.
- Address all original customer concerns, including a video MPI, before moving onto additional service requests.
- Participate in ongoing OEM, or in-house sponsored training programs offered to you, including keeping ASE's current.
- Complete all required paperwork completely and correctly and ensure all required shop forms are attached to the hard copy.
- Perform any other duties assigned by the Service Manager, ASM, or Group Leader.
- Come to work on time as scheduled, in a clean uniform, ready to go with a positive attitude.
Ideal candidates will have:
- MUST HAVE A GOOD ATTITUDE AND BE A TEAM PLAYER.
- Not afraid to ask for help.
- Willing to collaborate with others and share knowledge and experience.
- 1-3 years Subaru technical experience.
- Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service.
- Proven track record of achieving or over-achieving goals (fix right the first time, daily, weekly, monthly production goals, etc).
- Outstanding communication skills.
- Professional appearance and work ethic.
- Ability to exercise good judgment.
- Valid State driver’s license and good driving record.
- Drug free environment.
- Have own tools.
- ASE/Manufacturer or Trade School Certifications.