Experienced Automotive Service Advisor — 4-Day Week

Cavender Auto Family; San Antonio (TX); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance,

Pet insurance

Paid Time off

Parental Leave (Maternity/Paternity)

Employee vehicle/service/partsdiscount

Quarterly training and development

Job summary

Cavender Toyota, a Cavender Auto Family Dealership, is seeking an Experienced Service Advisor to join our growing team in San Antonio. You will greet customers, assess their needs, provide transparent pricing, and build lasting relationships that drive trust and loyalty.

Ideal candidates have 2+ years in a dealership service advisory role, a strong communication style, and a team-focused mindset. We offer comprehensive benefits and opportunities for growth within our organization.

Qualifications

• Minimum 2+ years prior Service Advisor experience required in a dealership or secondary shop.
• Mainline advisor experience is preferred.
• High Volume dealership experience preferred.
• CDK experience is preferred.
• High School Diploma/GED is required.
• Must be energetic, enthusiastic and team oriented.
• Must be skilled at listening, problem solving and communication.
• Submit to and successfully complete MVR, background check, and pre-employment drug test.
• Valid driver’s license.

Responsibilities

• Greet all customers promptly and professionally.
• Determine customer’s primary concern and then review additional maintenance needs when appropriate.
• Offer a no cost vehicle condition inspection to every customer.
• Give and document fair, competitive, transparent price quotes, with the customer and dealership’s best interest in mind.
• Communicate with each customer in a fashion that leaves them feeling comfortable and informed every time.
• Handle all customer complaints immediately and resolve to the customer’s satisfaction.
• Establish and maintain great customer relationships that encourage repeat and referral business.
• Work as a team player and uphold the company’s standards of professionalism and integrity.
• Other duties as assigned.

Skills

Customer service

Communication

Problem solving

Listening

Teamwork

Education

High School Diploma/GED

Tools

CDK

Job description

Cavender Toyota, a Cavender Auto Family Dealership, is seeking an Experienced Service Advisor to join our growing team in San Antonio. You will greet customers, assess their needs, provide transparent pricing, and build lasting relationships that drive trust and loyalty.

Ideal candidates have 2+ years in a dealership service advisory role, a strong communication style, and a team-focused mindset. We offer comprehensive benefits and opportunities for growth within our organization.