Experienced Alarm Service Technician

Bay Alarm; Concord (CA); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a leading security company dedicated to providing top-notch service and support. As part of a family-owned business, you'll enjoy a supportive work environment that values work-life balance and internal growth. With opportunities for training and career advancement, you'll be equipped to make a real difference in your community. Enjoy a comprehensive benefits package, including medical, dental, and retirement plans, while working locally at one of our many branch locations. If you're looking for a fulfilling career with a clear path for advancement, this is the place for you!

Benefits

Take-home company vehicle

Uniforms and tools provided

Paid training and certifications

401(k) with company match

Flexible Spending Account

Employee referral bonus program

Community service programs

Education reimbursement

Employee Assistance Program (EAP)

Family scholarship programs

Qualifications

• 3-5 years of experience in alarm installation or service preferred.
• Ability to pass pre-employment screening process.

Responsibilities

• Provide repair, installation, and maintenance for alarm systems.
• Investigate alarm malfunctions and explain services to customers.

Skills

Alarm installation experience

Electrical wiring knowledge

Hand tool proficiency

Communication skills

Education

High school diploma or equivalent

Tools

Hand tools

Alarm systems (FBI, DMP, ADEMCO, CCTV, RADIONICS)

Job description

Position Summary: Provide repair, replacement, installation, inspection, and maintenance services for all alarm systems.

Job Duties:

1. Establish positive contact with customers.
2. Investigate the cause of alarm malfunctions.
3. Explain services to customers.
4. Service systems in a timely manner and according to company standards.
5. Process necessary documentation.
6. Provide field direction and training to Level I Service Technicians.
7. Perform miscellaneous responsibilities and other duties as assigned.
8. Provide on-call service as needed.

Requirements:

• Level III: 3-5 years of alarm installation or service experience preferred. Ability to program, test, inspect, and install major company products including FBI, DMP, ADEMCO, CCTV, and RADIONICS systems.
• Basic knowledge of construction and electrical wiring required.
• Ability to use hand tools effectively.
• Good written, verbal, and interpersonal skills.
• Valid driver's license and a clean driving record required.
• Ability to pass a pre-employment screening process.

Join the Bay Alarm Family!

Start or advance your career at Bay Alarm, the nation's largest independently owned security company. We prioritize internal growth and offer promotional opportunities. As a family-owned company, we value work-life balance. 15% of our employees have been with us for over 15 years. Work locally and make a difference in your community at one of our 16 branch locations across California, Arizona, and Washington.

We are committed to providing expertise, technology, personalized service, and support to keep our customers and their valuables safe.

We offer comprehensive benefits including medical, dental, vision, life insurance, and 401(k) with company match.

Bay Alarm is an Equal Employment Opportunity (EEO) employer. We value diversity and inclusion, striving to make every employee's experience enriching.

Highlights Include:

• 40-hour workweek with overtime opportunities
• Day shift Monday to Friday; some on-call and weekend work may be required
• Take-home company vehicle with gas card or mileage reimbursement
• Uniforms, tools, and cell phones provided
• Clearly defined career path with a level system
• Paid training and NICET certifications
• Alarm system purchase plan and employee discounts
• Benefits including medical, dental, vision, life insurance, long-term disability
• Vacation, sick leave, holidays, Bay Alarm Days
• 401(k) with company match
• Employee referral bonus program
• Flexible Spending Account
• Employee Assistance Program (EAP)
• Education reimbursement
• Family scholarship programs
• Employee resource groups
• Community service programs

Check out this video to learn more about Bay Alarm!