Experience Team

Pins Mechanical Co; Ohio; In loco; USD 17.000 - 25.000; Part-time

Descrizione del lavoro

Pins Mechanical Co is seeking an enthusiastic team member for the Experience Team in Raleigh. You will engage guests, showcase games and activities, and drive sales through excellent service.

Join a brand that values hospitality, fast-paced energy, and a fun, social environment. You will interact with guests, manage wait times, assist with events, and uphold a clean, welcoming space. This role emphasizes strong communication and a proactive service mindset.

Competenze

• Prior experience in hospitality or service industry is preferred.
• Ability to greet guests warmly and manage guest interactions.
• Comfort with handling transactions and POS systems.

Mansioni

• Greet guests at the bar and maintain a friendly, energetic vibe.
• Check IDs on entry to the bar.
• Maintain and quote accurate wait times for duckpin bowling queues.
• Ring up game and merchandise sales accurately and process transactions quickly.
• Assist with large parties and events as needed.
• Resolve issues with games and bowling lanes promptly.
• Support organization and cleanliness of the space.
• Act as a Pins brand ambassador and know offerings.
• Demonstrate exceptional guest service with a positive attitude and clear communication.
• Follow through with a sense of urgency and attention to detail.

Conoscenze

Guest service

Communication

Teamwork

POS transactions

Descrizione del lavoro

Pins Mechanical Company is a social gathering place that offers a playful alternative to a traditional night out. Whether its duckpin bowling, pinball, or shuffleboard, Pins brings people together through old-school entertainment, cold brews, and hand-crafted cocktails.

We are looking for a friendly and enthusiastic individual to join the Pins Mechanical Co. Experience Team. As a member of the Experience Team, you're responsible for actively engaging with guests and getting them excited about all of the games and activities we have to offer. You help drive game and merchandise sales by providing an exceptional service experience.

RESPONSIBILITIES

• Greet guests throughout the bar and be friendly and energetic
• Check for proper identification upon entrance to the bar
• Maintain the waitlist for duckpin bowling and quote accurate wait times
• Ring up game and merchandise sales accurately and process transactions quickly
• Assist with large parties and special events, as needed
• Respond to and resolve issues with games and/or bowling lanes
• Support organization and cleanliness of the entire space
• Act as a Pins brand ambassador and be knowledgeable about our offerings
• Demonstrated ability to deliver exceptional guest service
• Positive attitude and excellent communication skills
• Sense of urgency while maintaining strong attention to detail

WHY Rise Brands?

Rise Brands is full of diverse, cool people! At Rise Brands you have an opportunity to be your true, authentic self with the chance to build and advance exciting new brands for years to come.

As such, Rise Brands is an Equal Opportunity Employer. Rise brands provides equal employment opportunity and prohibits discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all parts of the employee lifecycle, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.

Founded on the idea of creating a social gathering place that connects people through a un-traditional/playful experience.