Experience Service Technician-Fire Alarm & Security Systems

Axcex Media LLC; Roanoke (VA); On-site; USD 45,000 - 60,000; Full time

Job summary

Axcex Media LLC is seeking an experienced Service Technician for fire alarm and security systems in the Greater Roanoke area. The role involves inspections, repairs, and customer interaction, requiring technical skills and a commitment to safety. Join a growing company offering competitive compensation and benefits.

Benefits

Market-leading compensation

Weekly salary + per diem

Comprehensive benefits package

Ongoing professional development

Qualifications

• Industry experience is required.
• Ability to travel 100% and be on call.

Responsibilities

• Perform inspections and maintenance of fire alarm and security systems.
• Diagnose system malfunctions and execute repairs.
• Maintain accurate documentation of service reports.

Skills

Customer Service

Technical Expertise

Attention to Detail

Education

NICET Level I

Tools

HILTI Systems

STI Systems

Job description

Axcex Media LLC, seeks an experienced Service Technician - Fire Alarm & Security Systems based in and around the Greater Roanoke, VA area.

ROLE DESCRIPTION:

We are seeking a highly skilled and experienced Service Technician to join our team in Virginia. The ideal candidate will have a strong background in inspecting, maintaining, repairing, and upgrading fire alarm, security, and life safety systems. This role requires technical expertise, attention to detail, and a customer-focused attitude.

PRIMARY RESPONSIBILITIES:

• Perform routine inspections, testing, maintenance, and repairs of fire alarm, security and life safety systems to ensure compliance with local, state, and federal regulations.
• Competence with the use of required tools and test equipment.
• Diagnose system malfunctions and execute necessary repairs efficiently and effectively.
• Programing and software knowledge with a variety of life safety systems.
• Collaborate with clients to provide clear explanations of system functionality, required repairs, and recommended upgrades.
• Maintain accurate documentation of service reports, inspections, and repairs using company systems.
• Arrive punctually at assigned work locations and ensure the timely completion of scheduled projects.
• Stay up to date with industry advancements, codes, and standards to ensure the highest quality of service.
• Adhere to all safety guidelines and protocols while working on client sites.
• Provide exceptional customer service, fostering long-term client relationships and satisfaction.

BASIC POSITION REQUIREMENTS:

• Industry experience is required.
• NICET Level I (minimum) or state-specific certification preferred.
• Experience with HILTI or STI systems is preferred.
• The ability to be on call and to travel 100%, including day-to-day job sites and extended trips outside the territory to meet client demand and deadlines required.
• Residency in Virginia is required.
• Reliable transportation and a valid driver’s license with a clean record for the past three years required.
• Comfortable with heights and stable on a ladder required.
• Ability to carry 75 lbs. required.
• Ability to pass a background check and routine drug tests required.
• Commitment to a 100% tobacco, vape, and drug-free work environment required.

WHAT WE OFFER:

• Market-leading compensation commensurate with experience.
• Weekly salary + per diem when on the road.
• A challenging yet rewarding work environment with endless opportunities for growth.
• Comprehensive benefits package including medical, dental, and vision insurance; option to contribute to short term and long-termdisability and lifeinsurances,401(k) retirement plan; paid time off.
• Ongoing professional development opportunities through experienced staff-training and on-site Corporate Training Facility.
• Cutting-edge technological expertise in integrated systems solutions.

ABOUT AXCEX MEDIA LLC
Join Axcex Media LLC, a rapidly growing fire alarm and security solutions company known for its innovative approach and commitment to safeguarding lives and property. Axcex Media LLC provides tailored solutions to meet the evolving needs of our commercial and industrial clients. We take pride in delivering exceptional service, embracing innovation, and creating a dynamic workplace.

Visit our company website: www.axcexmedia.com