Experience Leader: Elevate Pet Parent Experience

PetSmart; Willis (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

A leading pet retail chain is looking for an Assistant Store Manager Customer Experience in Willis, Texas. This role requires strong leadership skills to enhance the pet parent experience, ensuring compliance with company standards. Responsibilities include managing a team, overseeing store operations, and providing exceptional service to customers. Ideal candidates have at least 3-5 years of retail leadership experience and must be adaptable to a flexible schedule, including evenings and weekends.

Qualifications

• 3-5 years of retail leadership or experience in a customer-focused environment.
• Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays.
• Strong written and verbal communication skills.

Responsibilities

• Provides leadership and service to pet parents.
• Drives the pet parent experience through culture and strategies.
• Oversees store operations, ensuring safety and compliance.

Skills

Retail leadership experience

Customer service focus

Organizational skills

Communication skills

Education

3-5 years of retail leadership experience

Tools

Computer applications proficiency

Job description

A leading pet retail chain is looking for an Assistant Store Manager Customer Experience in Willis, Texas. This role requires strong leadership skills to enhance the pet parent experience, ensuring compliance with company standards. Responsibilities include managing a team, overseeing store operations, and providing exceptional service to customers. Ideal candidates have at least 3-5 years of retail leadership experience and must be adaptable to a flexible schedule, including evenings and weekends.