Experience Leader: Store Leadership & Customer Experience

PetSmart Store Support Group, Inc.; Timonium (MD); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Job summary

A leading pet retail company is seeking an Assistant Store Manager to enhance the customer experience. The role involves providing exceptional leadership, addressing customer concerns, and managing store operations, including staffing and training. Candidates should have 3-5 years of retail leadership experience and strong communication skills. Join the team to make a meaningful impact on pets and their families!

Qualifications

• 3-5 years of retail leadership or experience in a customer-focused environment.
• Full time availability with flexible hours including evenings and weekends.
• Strong written and verbal communication skills.

Responsibilities

• Provide exceptional leadership and service to pet parents.
• Participate in recruiting, hiring, and coaching associates.
• Drive the business and hold associates accountable for results.

Skills

Retail leadership

Customer service

Communication skills

Organizational skills

Job description

A leading pet retail company is seeking an Assistant Store Manager to enhance the customer experience. The role involves providing exceptional leadership, addressing customer concerns, and managing store operations, including staffing and training. Candidates should have 3-5 years of retail leadership experience and strong communication skills. Join the team to make a meaningful impact on pets and their families!