Experience Innovation Leader, Client Tech

EY; Austin (TX); Hybrid; USD 267,000 - 587,000; Full time

Job summary

EY seeks a CT Engineering Product Experience Leader to partner with clients and stakeholders to deliver strategic, data-informed experiences across EY’s technology suite. You will define direction for complex systems, drive end-to-end journeys, and lead cross-disciplinary teams in an inclusive, creative culture focused on experiential excellence.

You will manage living design labs, collaborate with Adobe and alliance partners, and advance data-driven paradigms to deliver differentiated products

Qualifications

• Master’s in Business Administration or equivalent degree.
• 10+ years of leadership and innovation experience in the technology sector.
• Consulting skills and C-suite client engagement experience with global brands.
• Design studio management and tactical work involving design thinking and user experience.

Responsibilities

• Formulating ‘experience innovation’ vision, strategy, capability and operating model.
• Devising technological products and solutions defined by exceptional quality experiences informed by data.
• Designing and implementing an experience layer of tools enabling personalization across journeys.
• Managing global design studios optimized for client experience and co-creation.
• Engaging with clients, partners, analysts and industry bodies to promote EY as a leader in Experience.
• Collaborating across business to formalize partner ecosystem and go-to-market strategies.
• Overseeing the user experience team to ensure best-in-class accreditation and knowledge sharing.

Skills

Leadership

Experience design

Design thinking

Client engagement

Portfolio of work

Public speaking

Collaboration

Strategic thinking

Education

MBA or equivalent

Tools

Adobe suite

Job description

EY seeks a CT Engineering Product Experience Leader to partner with clients and stakeholders to deliver strategic, data-informed experiences across EY’s technology suite. You will define direction for complex systems, drive end-to-end journeys, and lead cross-disciplinary teams in an inclusive, creative culture focused on experiential excellence.

You will manage living design labs, collaborate with Adobe and alliance partners, and advance data-driven paradigms to deliver differentiated products