Experience Design Director - EA Sports Network

Global Sports Jobs Limited; Orlando (FL); Presencial; USD 180 000 - 230 000; Tempo integral

Resumo da oferta

EA SPORTS is seeking an Experience Design Lead (Creative Director) to shape fan interactions with the future across console, mobile, and web. Reporting to the Sr.

Director, this role anchors the network’s design and defines principles, reusable systems, and connected journeys across Madden NFL, FC, and College Football into a cohesive ecosystem. You will lead scalable design systems, run cross-team workshops, and guide a user-centered lifecycle aligning design, technology, and business goals

Qualificações

• 10+ years leading UX, Product Design, Experience Design, or Creative Direction for world-class, large-scale digital ecosystems or entertainment products.
• Strong portfolio demonstrating unified, multi-platform design systems and seamless consumer journeys across web, mobile, and console.
• Experience leveraging AI in prototyping and creative or design concepting.
• Proven ability to balance high-level creative strategy with operational execution and governance.
• Mastery of Figma, Adobe Creative Suite, advanced prototyping tools, and modern collaborative design workflows.
• Exceptional executive storytelling, visual communication, and presentation skills, with a track record of building alignment through influence.
• Bachelor's degree in Design, Human-Computer Interaction, Digital Media, or equivalent experience.

Responsabilidades

• Define the long-term, multi-platform vision for a connected EA SPORTS experience, spanning console, mobile, web, and companion applications.
• Translate strategic growth objectives into high-calibre consumer experience principles that put the fan journey at the centre.
• Author and drive long-term experience design roadmaps that anticipate and support future portfolio growth and platform capabilities.
• Map and refine end-to-end fan journeys that connect multiple EA SPORTS experiences, standardising how identity, personalisation, recognition, commerce, and community are experienced.
• Establish, govern, and continuously evolve scalable design systems, UI/UX toolkits, and reusable interaction models across the portfolio.
• Balance the need for network-wide experience consistency with the unique, highly branded visual identity of individual sports franchises.
• Partner with product management and technical leadership to build a user-centred development lifecycle where design, technology, and business goals align.
• Lead collaborative experience workshops and build alignment around shared consumer experiences across teams.
• Guide design direction and build consensus across disparate teams, studios, and brand partners through collaboration.
• Explore and prototype next-generation interaction models, including AI-enabled personalisation, spatial design, and real-time sports feed integrations.
• Leverage user research and player data, and run experience design workflows to iterate and elevate experiences.

Conhecimentos

Executive storytelling

Design leadership

Multi-platform UX

AI prototyping

User research

Formação académica

Bachelor's degree (Design or related)

Ferramentas

Figma

Adobe Creative Suite

Prototyping tools

Descrição da oferta de emprego

About the Role

The Experience Design Lead (Creative Director) is the vision-holder for how fans interact with the future of EA SPORTS, reporting to the Sr. Director of EA SPORTS Network. Serving as the design and user-experience anchor of the Network leadership team, this leader is responsible for transforming complex, shared platform and network capabilities into intuitive, memorable, and high-fidelity consumer experiences. Rather than focusing on a single franchise or product, the role defines the design principles, reusable experience systems, and connected fan journeys that weave individual games such as Madden NFL, FC, and College Football into a cohesive, immersive EA SPORTS ecosystem. The role also establishes and scales the Experience Design function for SPORTS Network and instils a design-centric culture across the team.

Key Responsibilities

• Define the long-term, multi-platform vision for a connected EA SPORTS experience, spanning console, mobile, web, and companion applications.
• Translate strategic growth objectives into high-calibre consumer experience principles that put the fan journey at the centre.
• Author and drive long-term experience design roadmaps that anticipate and support future portfolio growth and platform capabilities.
• Map and refine end-to-end fan journeys that connect multiple EA SPORTS experiences, standardising how identity, personalisation, recognition, commerce, and community are experienced.
• Establish, govern, and continuously evolve scalable design systems, UI/UX toolkits, and reusable interaction models across the portfolio.
• Balance the need for network-wide experience consistency with the unique, highly branded visual identity of individual sports franchises.
• Partner directly with the Sr. Director of Product Management and Technical Director to build a user-centred development lifecycle where design, technology, and business goals align.
• Lead collaborative experience workshops and build alignment around shared consumer experiences across different team boundaries.
• Guide design direction and build consensus across disparate teams, studios, and brand partners through collaboration rather than direct authority.
• Explore and prototype next-generation interaction models, including AI-enabled personalisation, spatial design, and real-time sports feed integrations.
• Leverage user research and player data, and run experience design workflows, to continuously iterate and elevate experiences.

Required Experience & Qualifications

• 10+ years of experience leading UX, Product Design, Experience Design, or Creative Direction for world-class, large-scale digital consumer ecosystems or entertainment products.
• A strong portfolio demonstrating the creation of unified, multi-platform design systems and seamless consumer journeys across web, mobile, and console.
• Experience leveraging AI in prototyping and creative or design concepting.
• Proven ability to balance high-level creative strategy with operational execution and governance.
• Mastery of Figma, Adobe Creative Suite, advanced prototyping tools, and modern collaborative design workflows.
• Exceptional executive storytelling, visual communication, and presentation skills, with a track record of building alignment through influence.
• Bachelor's degree in Design, Human-Computer Interaction, Digital Media, or equivalent experience.

About the Company

EA SPORTS is one of the leading sports entertainment brands in the world, with top-selling videogame franchises, award-winning interactive technology, fan programmes, and cross-platform digital experiences. EA SPORTS creates connected experiences that ignite the emotion of sport through industry-leading sports video games, including Madden NFL and College Football, FC soccer, NHL hockey, and EA SPORTS UFC.