Chief Experience Designer — Connected Fan Journeys

Global Sports Jobs Limited; Orlando (FL); Vor Ort; USD 180.000 - 230.000; Vollzeit

Zusammenfassung

EA SPORTS is seeking an Experience Design Lead (Creative Director) to shape fan interactions with the future across console, mobile, and web. Reporting to the Sr.

Director, this role anchors the network’s design and defines principles, reusable systems, and connected journeys across Madden NFL, FC, and College Football into a cohesive ecosystem. You will lead scalable design systems, run cross-team workshops, and guide a user-centered lifecycle aligning design, technology, and business goals

Qualifikationen

• 10+ years leading UX, Product Design, Experience Design, or Creative Direction for world-class, large-scale digital ecosystems or entertainment products.
• Strong portfolio demonstrating unified, multi-platform design systems and seamless consumer journeys across web, mobile, and console.
• Experience leveraging AI in prototyping and creative or design concepting.
• Proven ability to balance high-level creative strategy with operational execution and governance.
• Mastery of Figma, Adobe Creative Suite, advanced prototyping tools, and modern collaborative design workflows.
• Exceptional executive storytelling, visual communication, and presentation skills, with a track record of building alignment through influence.
• Bachelor's degree in Design, Human-Computer Interaction, Digital Media, or equivalent experience.

Aufgaben

• Define the long-term, multi-platform vision for a connected EA SPORTS experience, spanning console, mobile, web, and companion applications.
• Translate strategic growth objectives into high-calibre consumer experience principles that put the fan journey at the centre.
• Author and drive long-term experience design roadmaps that anticipate and support future portfolio growth and platform capabilities.
• Map and refine end-to-end fan journeys that connect multiple EA SPORTS experiences, standardising how identity, personalisation, recognition, commerce, and community are experienced.
• Establish, govern, and continuously evolve scalable design systems, UI/UX toolkits, and reusable interaction models across the portfolio.
• Balance the need for network-wide experience consistency with the unique, highly branded visual identity of individual sports franchises.
• Partner with product management and technical leadership to build a user-centred development lifecycle where design, technology, and business goals align.
• Lead collaborative experience workshops and build alignment around shared consumer experiences across teams.
• Guide design direction and build consensus across disparate teams, studios, and brand partners through collaboration.
• Explore and prototype next-generation interaction models, including AI-enabled personalisation, spatial design, and real-time sports feed integrations.
• Leverage user research and player data, and run experience design workflows to iterate and elevate experiences.

Kenntnisse

Executive storytelling

Design leadership

Multi-platform UX

AI prototyping

User research

Ausbildung

Bachelor's degree (Design or related)

Tools

Figma

Adobe Creative Suite

Prototyping tools

Jobbeschreibung

EA SPORTS is seeking an Experience Design Lead (Creative Director) to shape fan interactions with the future across console, mobile, and web. Reporting to the Sr.

Director, this role anchors the network’s design and defines principles, reusable systems, and connected journeys across Madden NFL, FC, and College Football into a cohesive ecosystem. You will lead scalable design systems, run cross-team workshops, and guide a user-centered lifecycle aligning design, technology, and business goals