Experience Consultant Lead — Retail Tech & Customer Growth

2020 Companies; San Jose, Northern (CA, KY); Hybrid; USD 38,000 - 46,000; Full time

Benefits offered by this job

Competitive weekly pay

Hourly pay $23 per hour

Quarterly bonus

Next day pay with DailyPay

Online training at home

Apparel provided

Company tablet or phone

401k with company match

Job summary

2020 Companies is seeking a Samsung Experience Consultant Lead to drive Samsung product sales at a Best Buy store in San Jose, CA. The role emphasizes customer-focused selling, relationship-building with Best Buy staff, and meeting monthly sales targets.

The position offers competitive pay, quarterly bonuses, and daily training. You will be part of a team that delivers exceptional customer service and merchandises displays for new product launches.

Qualifications

• High school diploma or equivalent required.
• Six (6) months prior sales, retail, telecom or marketing experience preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Drive sellout of Samsung mobile products and services within a Best Buy retail store utilizing conversational consulting sales techniques
• Uncover and understand the needs of the customer and recommend a Samsung product to fit and fill those needs
• Build confidence in Samsung products and services for both Best Buy employees, new and repeat customers as a brand evangelist
• Build strong partnerships with Best Buy staff with the purpose of driving the key initiatives and goals of all teams
• Meet or exceed personal and store sales goals on a monthly basis
• Provide excellent customer and client service through interaction with both customers and Best Buy employees
• Ensure retail brand standards are met through merchandising, security, installation, and cleanliness
• Complete display resets upon request and during new product launches
• Complete daily reporting on sales performance and retail insights

Skills

Sales experience

Customer service

Retail environment

Education

High school diploma or equivalent

Job description

2020 Companies is seeking a Samsung Experience Consultant Lead to drive Samsung product sales at a Best Buy store in San Jose, CA. The role emphasizes customer-focused selling, relationship-building with Best Buy staff, and meeting monthly sales targets.

The position offers competitive pay, quarterly bonuses, and daily training. You will be part of a team that delivers exceptional customer service and merchandises displays for new product launches.