Experience Associate | Blush Salon & Spa | Part Time

Greenleaf Hospitality Group; Kalamazoo (MI); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Medical/Dental/Vision (Full-Time option)

401K with 100% match up to 3% (Full-Time option)

Parental Leave Program (Full-Time Option)

Employee Assistance Program with counseling sessions

Health and Wellness reimbursement up to $600 annually

Shift meal provided per day

10% Discount on GHG outlets

Discounted hotel rates at Choice Hotels Worldwide

Job summary

Greenleaf Hospitality Group is hiring a Guest Experience Associate for Blush Salon & Spa in Kalamazoo, Michigan. This part-time position involves providing exceptional guest service, ensuring seamless operations, and enhancing the overall experience. Candidates should demonstrate strong communication skills, attention to detail, and a proactive approach. Benefits include health reimbursements, discounts at GHG outlets, and the opportunity to work with a passionate team. Join a hospitality leader recognized as one of the Nation's 101 Best and Brightest Companies to Work For.

Qualifications

• Natural ability to connect with people and make them feel valued.
• Polished, professional presence with strong attention to detail.
• Comfort in a fast-paced environment.

Responsibilities

• Welcome guests with warmth and confidence.
• Anticipate guest needs and create personalized experiences.
• Ensure seamless guest flow including check-in and check-out.
• Maintain cleanliness and organization across all areas.
• Support coordinators with daily operations.

Skills

Strong communication skills

Attention to detail

Proactive mindset

Team-first mentality

Job description

## Experience Associate | Blush Salon & Spa | Part TimeApplylocations: Radisson Plaza Hotelposted on: Posted 11 Days Agojob requisition id: R-100242**Job Description**# ****Overview****At Blush, we believe luxury lives in the details. Every guest interaction, every touchpoint, every moment is an opportunity to create something memorable.The Guest Experience Associate plays a vital supporting role in bringing this to life. This position works alongside our Bridal Coordinator and Salon + Spa Coordinator to ensure seamless daily operations while delivering a polished, thoughtful, and elevated experience for every guest who walks through our doors. The Guest Experience Associate is responsible for supporting the front of house and spa flow while enhancing the overall guest journey. This role blends hospitality, service support, and operational excellence, ensuring each guest feels seen, cared for, and completely taken care of from arrival to departure.# ****What You’ll Be Doing*****May include, but not limited to:** Welcome guests with warmth, confidence, and a polished, luxury presence* Anticipate guest needs and create thoughtful, personalized experiences* Ensure seamless guest flow, including smooth check-in, transitions, and check-out* Maintain a calm, elevated atmosphere throughout the spa and salon* Support service providers with timing, readiness, and overall guest experience* Drive revenue through intentional guest engagement, including recommending services, enhancements, and retail* Answer phones, manage bookings, and confidently handle all guest inquiries* Ensure all service areas are clean, stocked, and visually elevated at all times* Prepare and reset treatment rooms and salon spaces to Blush standards* Maintain cleanliness and organization across the front desk, spa, and shared spaces* Support coordinators with daily operations, organization, and execution* Assist with beverage service, light food offerings, and overall guest comfort* Support product displays and uphold visual merchandising standards* Assist with social media content capture as needed# **What You Need for this Position*** A natural ability to connect with people and make them feel valued* A polished, professional presence with strong attention to detail* A proactive mindset with the ability to anticipate needs before they arise* Strong communication skills and comfort in a fast-paced environment* A team-first mentality with a willingness to jump in wherever needed* An appreciation for luxury service, hospitality, and elevated experiences# **What’s in it for You*** Medical/Dental/Vision (Full-Time option)* 401K with 100% match up to 3% (Full-Time option)* Parental Leave Program (Full-Time Option)* Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year* Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.* Shift meal provided per day* 10% Discount on GHG outlets* Discounted hotel rates at Choice Hotels Worldwide# **Top Reasons to Work With GHG*** We are one of the Nation's 101 Best and Brightest Companies to work for* You’ll have the opportunity to work with a team that is fun, high-energy, and passionate about the success of the hotel* You will grow your skills and experience with a reputable hospitality company