Expeditor: Fast-Paced Guest Experience & Food Flow Lead

PF Changs China Bistro; Troy (MI); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Opportunities for advancement – we<br>

Discounted meals

Employee referral program

Exclusive team member discounts

Closed on Thanksgiving and Christmas

Job summary

P.F. Chang’s is hiring an Expeditor or Expo to ensure craveable food for every Guest in takeout and dine-in service. You will manage ticket times, coordinate with managers, and help deliver accurate orders while upholding safety and cleanliness standards.

Responsibilities include coordinating visits with management, maintaining ticket times, and ensuring customer satisfaction through precise communication and teamwork.

Qualifications

• Must be at least 18 years old.
• Previous restaurant experience is preferred.
• Current Food Handler’s Card where applicable.

Responsibilities

• Manage ticket times to ensure food is delivered fresh within standards.
• Coordinate table visits with a manager to exceed guest expectations.
• Send accurate orders to tables.
• Ensure restroom checks are completed.

Skills

Customer service

Multi-tasking

Teamwork

Communication

Job description

P.F. Chang’s is hiring an Expeditor or Expo to ensure craveable food for every Guest in takeout and dine-in service. You will manage ticket times, coordinate with managers, and help deliver accurate orders while upholding safety and cleanliness standards.

Responsibilities include coordinating visits with management, maintaining ticket times, and ensuring customer satisfaction through precise communication and teamwork.