Expeditor

PF Changs China Bistro; Richmond (VA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid training

Advancement opportunities

Meal discounts

Referral program

Team member discounts

Holiday closures

Job summary

PF Changs China Bistro in Richmond, VA is hiring Expeditor/Expo positions to support both takeout and dine-in service. We offer full-time and part-time hourly roles with flexible scheduling and on-the-job training.

Responsibilities include managing ticket times, coordinating with managers to exceed guest expectations, sending accurate orders to tables, and completing restroom checks. 18+ required; prior restaurant experience preferred.

Qualifications

• Must be at least 18 years old.
• Previous restaurant experience preferred.
• Current Food Handler’s Card where applicable.
• Ability to multi-task in a fast-paced teamwork environment.
• Ability to learn and conduct side work required for each shift.
• Knowledge of all chemicals used in the building.
• Must be able to speak clearly and listen attentively to Employees, dining room staff, Management and Guests.
• Understanding of English language.
• Flexible to work a variety of shifts.
• Comfortable standing for extended periods of time, able to lift up to 30 lbs.

Responsibilities

• Manage ticket times to ensure food is being delivered fresh and within ticket time standards
• Coordinate table visits with a manager when necessary to exceed Guest expectations
• Send accurate orders to tables
• Ensure restroom checks are completed

Skills

Customer service

Multitasking

Teamwork

Communication

English proficiency

Tools

Food Handler Card

Job description

P.F. Chang’s Pay Range (based on experience): $17.00 - $21.00 / hour

Benefits we offer for this position:

All team members:

• Competitive pay
• Flexible scheduling
• Paid on the job training
• Opportunities for advancement – we promote from within
• Discounted meals
• Employee referral program
• Exclusive team member discounts
• Closed on Thanksgiving and Christmas at most locations

For qualifying team members:

• 401(k) retirement plan (based on hours worked)
• Medical, dental and vision insurance (based on hours worked)
• Paid sick leave (in qualifying jurisdictions)

Hiring immediately for full-time and part-time hourly Expeditor or Expos.

Job Summary

An Expeditor or Expo ensures craveable food for every Guest supporting the takeout and dine in business.

Job Responsibilities

• Manage ticket times to ensure food is being delivered fresh and within ticket time standards
• Coordinate table visits with a manager when necessary to exceed Guest expectations
• Send accurate orders to tables
• Ensure restroom checks are completed

Job Requirements

• Must be at least 18 years old.
• Previous relevant restaurant experience is preferred.
• Have a current Food Handler’s Card where applicable.
• Ability to multi-task in a fast-paced teamwork environment.
• Ability to learn and conduct side work required for each shift.
• Knowledge of all chemicals used in the building.
• Must be able to speak clearly and listen attentively to Employees, dining room staff, Management and Guests.
• Understanding of English language.
• Excellent customer service skills and etiquette.
• Flexibility to work a variety of shifts.
• Comfortable standing for extended periods of time, able to lift up to 30 lbs. and continuously bend, reach and twist.

Why work for us?

Because it’s more than a job. We take PRIDE in creating a heart-filled, guest-led Pan-Asian dining experience, fueled by passion for our craft, respect for our people, and an unwavering commitment to excellence.